Housing Stabilization Mentor

Economic Mobility Pathways - EMPath; Boston (MA); Hybrid; USD 37,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Healthcare benefits

Retirement planning

Hybrid work

Job summary

EMPath in Boston seeks a Mobility Mentor - Stabilization to work with participants who recently left EMPath’s emergency shelter programs, helping them move toward self-sufficiency and stable housing.

The Mobility Mentor engages in goal setting within a framework of maintaining permanent housing, employment, and savings over a two-year horizon. This role requires flexibility, strong communication, and the ability to meet participants where they are—online or in-person.

Qualifications

• Passion for and experience in working with a diverse population, including homeless and formerly homeless, immigrants, and BIPOC families.
• Proven ability to collaborate with families to set goals and provide clear feedback.
• Understanding of housing subsidy programs and Landlord/Tenant rights.
• Data-driven approach and comfort with metrics.

Responsibilities

• Support families in managing tenancy and collaborate with housing teams and landlords.
• Provide advocacy, consumer education, and crisis management to prevent housing disruption.
• Help families establish and maintain residential stability and connections to neighborhoods, schools, employment, and medical services.

Skills

Communication skills

Organizational skills

Mediation skills

Negotiation skills

Bilingual preferred

Education

Bachelor’s degree in human and/or social services

Tools

Computer literacy

Job description

Position Title: Mobility Mentor - Stabilization

Location: Mattapan MA

Who is EMPath?

Economic Mobility Pathways (EMPath) is a 200-year Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same.

As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.

We are deeply committed to diversity, equity, and inclusion and believe that diverse perspectives and experiences are crucial to our mission of disrupting poverty.

What will you be doing?

Making an impact every day. You will be part of a dynamic, passionate team of mentors working directly with our participants who have recently left EMPath’s emergency shelter programs. You will be supporting their journey to self-sufficiency and remaining stably housed.

The Mobility Mentor - Stabilization is a critical role in EMPath’s Mobility Mentoring model, engaging in goal setting and within our framework of maintaining permanent housing, employment, and savings within a two-year horizon. Through this work you become a Mobility Mentor®.

• Assisting families with all aspects of managing their tenancy, collaborating with the housing team and landlords
• Providing advocacy, consumer education, and crisis management when necessary to prevent housing disruption.
• Helping families establish, strengthen, and maintain residential stability and connections to their neighborhood, through schools, employment services, and medical providers.

What do you need to be successful in this role?

• Passion for and experience in working with a diverse population, including homeless and formerly homeless, immigrants, and BIPOC families.
• Proven skill in collaborating with families to develop goals and providing clear feedback.
• Understanding of housing subsidy programs, as well as Landlord/Tenant rights.
• Deep understanding and respect for data. We are a data driven organization.
• Tech savvy, computer literate
• Be an effective communicator
• Strong organizational, mediation, and negotiation skills.
• Willingness to meet our participants where they need you; online or in-person. Some evenings and weekends may be required.
• Access to reliable transportation is required
• Flexibility and resilience

Ways to stand out:

• Bi-lingual in Spanish or Haitian Creole preferred.
• 3 plus years’ experience in human and/or social services.
• Bachelor’s degree in human and/or social services.

Why EMPath?

The Work! The work, the participants and your colleagues are committed to Disrupting Poverty.

Learning – We are a learning culture – We offer person-centered professional development, Mobility Mentoring® training for all coaches and tuition assistance.

Pay transparency:

$26.71 to $27.78 per hour , based on education, experience and language skills.

Work/Life Balance:

Hybrid work opportunity. EMPath transitioned to a 36-hour, 4-day work week. This position requires 3 days in-office (working across EMPath offices in both the Brighton and Mattapan areas) and 1 day remote. Some evenings and weekends may be required. The first 90 days of employment will be in person and then move to Hybrid.

Benefits:

• 4 weeks of accrued paid time off
• 9 paid holidays
• 2 floating holidays
• competitive salary
• retirement planning
• competitive healthcare benefits

At EMPath, we are committed to creating an inclusive and supportive environment where all individuals feel valued and empowered. We strongly encourage people of color and individuals from diverse backgrounds to apply.

We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.

All offers of employment at EMPath are contingent upon clear results of a thorough background check.