Housing Stability Advocate & Case Manager

OCO; City of Oswego (NY); On-site; USD 25,000 - 31,000; Full time

Job summary

Oswego County Opportunities, Inc. is seeking a Housing Program Advocate to provide direct services and intensive case management for individuals experiencing homelessness within a supportive housing setting. This full-time position emphasizes Housing First, trauma-informed care, and tenant advocacy with community collaboration.

The role requires leadership, crisis intervention, strong documentation, and the ability to coordinate with partners to promote housing stability and personal growth.

Qualifications

• Bachelor’s or Associate’s Degree in Human Services with relevant experience advocating for families.
• Ability to work independently, organize, and escalate when needed.
• Familiarity with county geography and local human services resources.

Responsibilities

• Provide direct services and case management across multiple sites.
• Supervise assigned staff and coordinate with other service providers.
• Maintain assessments, service plans, and documentation.
• Offer life skills coaching and support groups as assigned.
• Arrange transportation and facilitate access to community resources.
• Attend meetings, trainings, and on-call crisis response as scheduled.
• Represent the agency to partners and oversee program functions.

Skills

Crisis intervention

Advocacy

Collaboration

Documentation

Leadership

Education

Bachelor's Degree in Human Services

Associate’s Degree in Human Services

Any equivalent education/experience

Job description

Oswego County Opportunities, Inc. is seeking a Housing Program Advocate to provide direct services and intensive case management for individuals experiencing homelessness within a supportive housing setting. This full-time position emphasizes Housing First, trauma-informed care, and tenant advocacy with community collaboration.

The role requires leadership, crisis intervention, strong documentation, and the ability to coordinate with partners to promote housing stability and personal growth.