Housing Specialist (Springfield Family Residence)

The Salvation Army; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

The Salvation Army seeks a Housing Specialist for the Springfield Family Residence to assist homeless families in securing permanent housing. This full-time entry-level role encompasses managing relationships with housing stakeholders, conducting workshops, and supporting families through the application processes. Ideal candidates will demonstrate respect for clients, independence, and confidentiality, with related educational backgrounds or experience.

Qualifications

• Bachelor's degree in Social Work, Psychology, or related field required.
• High school diploma with 2+ years relevant experience acceptable.
• Knowledge of housing programs and intake processes is essential.

Responsibilities

• Assist homeless families in finding permanent housing.
• Manage relationships with brokers, landlords, and supportive housing.
• Oversee a caseload of 50 families and maintain compliance with policies.

Skills

Respect for clients

Ability to work independently

Confidentiality

Positive interaction skills

Education

Bachelor’s degree in Social Work, Psychology, or related field

High school diploma/GED with two years relevant experience

Job description

Housing Specialist (Springfield Family Residence)

Join to apply for the Housing Specialist (Springfield Family Residence) role at The Salvation Army.

The Housing Specialist assists homeless families in their pursuit of permanent housing. Responsibilities include managing relationships with brokers, landlords, NYC housing, supportive housing, and other options to ensure a steady stream of referrals. The role involves coordinating community trips, accompanying clients to view apartments, conducting housing workshops, and working with the case management team to develop exit strategies and discharge plans.

Key duties include meeting quarterly performance targets, maintaining a valid U.S. driver’s license, overseeing a caseload of 50 families, ensuring compliance with policies, instructing families on application processes, maintaining detailed case notes, coordinating intake assessments, completing required paperwork, and participating in staff meetings and supervision. The position requires working one late day per week and one rotating weekend shift per month. Employees may be assigned to other shelters operated by The Salvation Army as needed.

Qualifications include respect for clients, ability to work independently, confidentiality, positive interaction skills, and a bachelor’s degree in Social Work, Psychology, or related field, or a high school diploma/GED with at least two years of relevant experience. Knowledge of housing programs and intake processes is essential.

Position Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Non-profit Organizations