Housing Specialist - Residential

Mitchell Martin Inc.; New York (NY); On-site; USD 39,000 - 41,000; Full time

Job summary

Mitchell Martin Inc. is seeking a compassionate Housing Specialist to support families in a Bronx-based Family Shelter.

You will identify permanent housing opportunities, address barriers, and connect clients with essential community resources to guide them through the housing process. Responsibilities include assessing needs, developing individualized plans, assisting with housing searches, and providing budgeting support.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree in Social Work, Human Services, Psychology, or related field preferred.
• Minimum 3 years of experience in human services, case management, housing services, or related field.
• Experience with homelessness or housing insecurity strongly preferred.

Responsibilities

• Assess participants' housing needs, eligibility, and barriers to permanent housing.
• Develop individualized housing plans to promote long-term stability and self-sufficiency.
• Assist families with apartment searches, housing applications, and securing permanent housing.
• Help participants understand lease agreements, tenant rights, and responsibilities.
• Provide budgeting assistance and financial planning to support housing readiness.
• Conduct housing readiness workshops and educational sessions.
• Build and maintain relationships with landlords, brokers, property managers, and community organizations.
• Advocate on behalf of participants during housing applications and lease processes.
• Mediate concerns between landlords and participants to support successful housing placements.
• Stay informed on available housing subsidies, public benefits, and affordable housing opportunities in NYC.
• Connect participants with community resources and follow up to promote stability.

Skills

Case management

Advocacy

Communication

Time management

Bilingual (Spanish)

Education

Bachelor's degree in Social Work

High School Diploma or GED

Tools

Microsoft Office

Job description

Housing Specialist - Residential - Bronx, NY (Onsite) - Contract-to-Hire / Full-Time - Mon-Fri With Flexibility to Work Either 09:00am-05:00pm or 10:00am-06:00pm - $28.00-$30.00 Per HR

Title: Housing Specialist - Residential

Location: Bronx, NY (Onsite)

Position Type: Contract-to-Hire / Full-Time - Mon-Fri With Flexibility to Work Either 09:00am-05:00pm or 10:00am-06:00pm

Pay Range: $28.00-$30.00 Per HR

Summary

• Our healthcare staffing team is seeking a compassionate and resourceful Housing Specialist to support families residing in a Family Shelter in the Bronx.
• This is an excellent contract-to-hire opportunity for someone who is passionate about housing advocacy, community resources, and helping families achieve long-term housing stability.
• In this role, you'll work directly with families to identify permanent housing opportunities, overcome barriers to housing, connect them with vital community resources, and guide them through every step of the housing process.
• If you're an excellent relationship builder with strong knowledge of NYC housing programs, this is an opportunity to make a meaningful impact every day.

What You'll Do

Housing Navigation & Case Management:

• Assess participants' housing needs, eligibility, and barriers to permanent housing.
• Develop individualized housing plans that promote long-term stability and self-sufficiency.
• Assist families with apartment searches, housing applications, and securing permanent housing.
• Help participants understand lease agreements, tenant rights, and responsibilities.
• Provide budgeting assistance and financial planning to support housing readiness.
• Conduct housing readiness workshops and educational sessions.

Landlord & Community Relations

• Build and maintain relationships with landlords, brokers, property managers, and community organizations.
• Advocate on behalf of participants during the housing application and lease process.
• Mediate concerns between landlords and participants to support successful housing placements.
• Stay informed on available housing subsidies, public benefits, and affordable housing opportunities throughout New York City.

Participant Support

• Connect participants with community resources, supportive services, and benefit programs.
• Conduct follow-up home visits after placement to promote housing stability and successful community integration.
• Provide advocacy, problem-solving, and ongoing support to help families maintain permanent housing.
• Assist with case closures and successful program exits.

Documentation & Compliance

• Maintain accurate case notes, housing logs, reports, and participant documentation.
• Prepare residency verification letters and other required paperwork.
• Ensure all documentation meets agency, funding, and regulatory requirements.

Qualifications

Required:

• High School Diploma or GED required
• Bachelor's Degree in Social Work, Human Services, Psychology, or a related field preferred
• Minimum 3 years of experience in human services, case management, housing services, or a related field
• Experience working with individuals or families experiencing homelessness or housing insecurity strongly preferred

Preferred

• Knowledge of the Housing First model
• Familiarity with NYC housing programs, rental assistance, subsidies, and public benefits
• Experience working with affordable housing providers, landlords, or property management
• Bilingual (Spanish) preferred
• Experience with the CARES system is a plus

Skills You'll Bring

• Strong case management and advocacy skills
• Excellent communication, negotiation, and relationship-building abilities
• Knowledge of NYC housing resources and community-based services
• Strong organizational and time management skills
• Ability to manage multiple cases in a fast-paced environment
• Compassionate, culturally responsive, and solution-focused approach
• Proficiency in Microsoft Office (Word and Excel)

Why Join This Opportunity

• Contract-to-hire opportunity with long-term career potential
• Competitive compensation
• Meaningful work helping families transition from shelter to permanent housing
• Supportive and collaborative team environment
• Opportunity to build relationships across the NYC housing community
• Make a lasting impact by helping families achieve housing stability and independence