Housing Specialist III

City of Livonia; Livonia (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

The City of Livonia seeks a dedicated individual to assist the Livonia Housing Commission in managing Silver Village, a senior citizen community. Responsibilities include processing applications, budget management, and ensuring eligibility for programs while effectively communicating with residents and stakeholders. This role is ideal for those with a background in property management and strong interpersonal skills.

Benefits

Paid Time Off

Medical Benefits

Dental & Vision Insurance

Life Insurance

Defined Contribution Plan

Retirement Health Savings Plan

Clothing Voucher

Voluntary Supplemental Benefits

Qualifications

• Two years of experience in subsidized rental housing or property management.
• Ability to interact with low-income families and diverse populations.
• Knowledge of basic accounting in receivables and payables.

Responsibilities

• Manage applications and maintain waiting list for Silver Village.
• Oversee budgeting, accounts payable/receivable functions.
• Organize resident activities and communicate with varied stakeholders.

Skills

Effective communication

Organizational skills

Mathematical skills

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

New World ERP

Job description

The City of Livonia is an Equal Opportunity Employer

Job Responsibilities

The purpose of this position is to assist the Livonia Housing Commission (LHC) with the management of Silver Village (SV), a senior citizen community. This will include answering inquiries and providing information to the general public, participants of the LHC programs, visitors, and other interested parties regarding programs and activities conducted by the LHC. In addition to this, this position will review and process applications, maintain the SV waiting list, complete initial and annual eligibility certifications by collecting documents required to determine family income and assets. Manage and annual operating budget. This position will also be responsible for all leasing functions including but not limited to move-in activities, lease execution, rent collection, lease enforcement, and move-out activities.

Essential Job Functions

• Review and process applications, including entering data into HAB system.
• Manage the waiting list utilizing the HAB system.
• Verify program eligibility according to Admissions and Continued Occupancy Policy(ACOP).
• Create and maintain annual operations budget.
• Perform accounts payable and receivable duties.
• Complete income calculations.
• Provide a monthly newsletter to SV residents.
• Organize resident activities.
• Manage the food programs available to the residents of the LHC property (Focus Hope and Commodity Foods).
• Order office supplies.
• Keep updated on HUD, Fair Housing, LHC policies and regulations.
• Compose letters and correspondence to SV clients.
• Answer telephone, mail and email inquiries from the general public, program participants, and all other interested parties .
• Maintain client files for internal and external audits.
• Participate in the planning, implementation, and completion of renovation projects for the LHC properties.
• Demonstrate regular and predictable attendance.
• Complete and pass the Public Housing Manager Certification within 1 year of the start date.
  
  

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification.

Minimum Qualifications And Application Process

• Must have a high school diploma and the equivalent of two years of experience in subsidized rental housing, property management, or case management.
• Requires demonstrated ability to interact with diverse populations, low-income families, elderly, disabled, and communicate effectively with staff and visitors in a variety of situations.
• Must be able to plan, organize and make sound judgements and decisions, and perform basic mathematical computations with accuracy.
• Possess general knowledge of computers including Excel, Word, and Outlook.
  
  

Other Requirements: Must pass a State of Michigan and City of Livonia Police Department criminal investigation clearance. The incumbent must be able to pass a pre-employment physical and a drug screening test administered by the Livonia Housing Commission or the appointed designee.

Please send resume and cover letter to Kate Whiting: [e-mail].

Knowledge, Skills, And Abilities

Required Knowledge, Skills, and Abilities

• Ability to use Microsoft Word, Excel and Outlook, as well as learn other basic computer programs.
• Ability to use Enterprise Resource Planning (ERP) cloud software such as New World ERP.
• Knowledge of basic accounting in receivables and payables.
• Ability to communicate effectively orally and inwriting.
• Ability to establish and maintain effective working relationships with a supervisor, co-workers, and clients.
• Ability to understand and follow oral and written instructions.
• Ability to accept assigned routine work as well as special projects and to complete them, timely.
• Ability to be able to work independently.
• Demonstrate regular and predictable attendance.
• Perform other duties as assigned.
  
  

The following is a brief overview of the benefits offered for this position. A new employee orientation will occur for each new, regular employee and will include detailed information about the benefit offerings. The benefits listed below are for full-time employees. Part-time employees are eligible for benefits but the amount of benefit will differ from what is listed below.

PAID TIME OFF

Employees receive vacation and sick time based on their years of service. New employees accrue vacation and sick time at a rate of eight hours per month. Upon completion of the six-month probationary period, employees are also entitled to three personal business days each year.

There are thirteen paid holidays each calendar year: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.

Medical Benefits

Medical and prescription drug coverage is offered through Blue Cross Blue Shield of Michigan. An employee has the choice between three Community Blue PPO plans and pays a monthly premium determined annually during each open-enrollment period which is in January of each year. New employees are eligible for medical coverage the first of the month following 30 days of employment.

The City also allows full-time employees who have health insurance through another provider to opt out of the City’s medical coverage and receive $1,000 per year (paid monthly) in lieu of coverage.

DENTAL & VISION

Dental and vision insurance are also available for regular employees through Delta Dental and EyeMed, respectively. The employee pays a monthly premium determined annually during each open-enrollment period which is in January of each year. New employees are eligible for these insurances the first of the month following employment.

LIFE INSURANCE

The City covers the premium of a Life Insurance policy in the amount of one times the annual base salary plus $2,000.00 for full-time employees. Coverage begins the first of the month following 30 days of employment.

DEFINED CONTRIBUTION PLAN

The City offers a Defined Contribution (401a) plan which is currently administered by Empower Retirement. Employees contribute 4.5% with a contribution rate of 12% from the City. Contributions for new employees begin six months from the date of hire. The City’s contributions and earnings on those contributions are vested after four years of service.

Employees who wish to contribute more than 4.5% can open a Deferred Compensation (457) plan which is also administered by Empower Retirement.

RETIREMENT HEALTH SAVINGS PLAN

The City has established a Retirement Health Savings Plan for employees to assist with healthcare related costs in retirement. The Employee contributes 2% of their pay and the City contributes $90 per paycheck to this Plan. The City’s contributions and earnings on those contributions are vested after four years of service.

CLOTHING VOUCHER

Each regular, general employee who does not otherwise receive a clothing allowance and has completed the six-month probationary period is eligible for a $100 clothing voucher each fiscal year to purchase departmental-approved clothing.

Voluntary Supplemental Benefits

Employees are eligible to enroll in the City’s voluntary supplemental benefit program which offers accident, critical illness, hospital indemnity, and short-term disability coverage along with, identity theft protection and legal assistance.