Housing Specialist

Southwest Behavioral & Health Services; Phoenix (AZ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

3.3 weeks PTO in first year

10 paid holidays

Low-cost medical, dental and vision

Disability and life insurance

retirement match 40% up to 10% deferr

Job summary

Southwest Behavioral & Health Services seeks a Housing Specialist for our HOPWA program in Phoenix, AZ. The role supports eligibility screening, housing placement, and ongoing coverage for residents in need.

Expect a Monday–Friday schedule from 8:00 AM to 5:00 PM, with collaboration across interdisciplinary teams to develop individualized housing plans and ensure housing stability and safety.

Qualifications

• Must be at least 21 years old.
• High school diploma/GED with 2 years behavioral health/integrated healthcare experience, OR
• Associate's degree with 1 year relevant experience.
• Related Associate’s degree with 6 months relevant experience.
• Valid Arizona driver's license and ability to pass a motor vehicle screen.
• Fingerprint clearance issued by the Arizona DPS or eligible to receive on hire.
• Must pass a 39 month MVR clearance.

Responsibilities

• Performs intakes, screening and assessments on residents.
• Meet residents in transitional housing 2x per month or more to assess needs.
• Oversee housing unit safety; inspect detectors; review emergency plans.
• Identify unmet needs; provide engagement, referrals and follow-up.
• Develop individualized housing plans with residents.
• Intervene in crisis and coordinate with supports as needed.
• Consult landlords and management about responsibilities to units.
• Ensure HQS housing standards and rent procedures are followed.

Skills

Interpersonal communication

Behavioral health experience

Community collaboration

Education

High school diploma/GED + 2 years experience

Associate's degree + 1 year experience

Related Associate’s degree + 6 months experience

Arizona driver’s license

Fingerprint clearance (DPS) or eligible

Must pass 39 month MVR clearance

Job description

Southwest Behavioral & Health Services is hiring a Housing Specialist for our HOPWA program. This position will be working Monday through Friday 8 AM to 5 PM.

Location:

Phoenix, AZ 85012

Schedule:

Monday through Friday 8am to 5pm

Pay

starts at $19.58/hr

Working as a Housing Specialist, you will facilitate eligibility screening and housing placement for individuals/families infected and affected with HIV/AIDS. Assist residents in achieving housing stability within a continuum of housing services. Provide assessment, placement, and follow-up support services to target population. Functions as an integral part of an interdisciplinary team to develop individual housing plans.

Responsibilities

• Performs intakes, screening and assessments on potential and current residents.
• Meets with residents in transitional housing (2x/month) month or more, to assess needs and ensure compliance with program agreements.
• Oversees hygiene and safety standards of all units; inspects apartments, smoke detectors and fire extinguishers; reviews emergency escape plans and unit up-keep with residents.
• Identifies unmet needs of residents, provides service engagement, linkage to services, coordinates referrals and provides follow-up.
• Facilitates procedures for entering and exiting program and preparation of units.
• Maintains housing/Health & Safety standards of all properties and master leased units.
• Consults with internal staff and external case managers/service providers in establishing goals and objectives; participates in internal and external staffing.
• Develops Individualized Housing Plans with residents.
• Intervenes in crisis situations and coordinates with other supports as needed.
• Consults with landlords and management companies, as needed or directed, regarding responsibilities to units and ensures that repairs are made.
• Understands Arizona Landlord and Tenant Act and its application to residents and units.
• Participates in community planning, advocacy and networking with other providers, as directed by supervisor.
• Maintains strong collaboration with all Project HHHOME providers and property site management.
• Facilitates annual recertification, maintains HQS Housing Habitability Standards for all units. Follows income and rent procedures as well as resident lease compliance
• Shares emergency on-call duty as required.
• May be expected to drive a SBH vehicle to transport consumers, per the discretion of the clinic and/or program.

Education And Qualifications

• Must be at least 21 years of age
• Have a high school diploma/GED and two years of behavioral health/integrated healthcare relevant work experience; OR
• An Associate's degree in an unrelated field and at least one year of full-time behavioral health / integrated healthcare relevant work experience; OR
• A related Associate’s degree and six months of behavioral health / integrated healthcare relevant work experience; OR
• Have and maintain a valid Arizona driver’s license and are able to pass a motor vehicle screen for insurance purposed in order to transport clients
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive upon hire.
• Required to pass a 39 month MVR clearance

Benefits

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience. At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued. We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through Our Empowered Belonging Program, We’re Committed To

• Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/

SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.