Housing Specialist

Community Housing Innovations; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Generous Paid time off

Health insurance

401(k) retirement plan

Job summary

Community Housing Innovations (CHI) is looking for responsible individuals to assist program participants with locating and maintaining permanent housing. You will provide landlord outreach, complete housing applications, and ensure quality service compliance.

Located in Rego Park, NY, the role requires knowledge of NYC housing resources and at least three years' experience in a related field. The position is full-time, Tuesday through Saturday, offering an hourly rate starting at $24.04.

Qualifications

• Bachelor’s degree in human services or related field preferred.
• 3+ years experience helping people with permanent housing.
• Must have knowledge of NYC housing resources.

Responsibilities

• Ensure all clients receive quality housing services.
• Assist clients in locating housing within budgets.
• Develop and maintain resource network for housing referrals.

Skills

Excellent verbal and written communication skills

Experience helping people find affordable housing

Basic competency in MS Word, Excel, Outlook

Ability to prioritize and make decisions

Ability to relate to underserved populations

Education

Bachelor’s degree in human services or related field (preferred)

3+ years experience in related field

Job description

Job Details

Location: NYC-Queens-93 - Rego Park, NY 11374.

Position Type: Full Time.

Salary Range: $24.04 - $50,004.00 hourly.

WHO IS CHI?

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

WHAT DOES CHI OFFER?

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

JOB SUMMARY

Responsible for ensuring that all program participants are provided with the services necessary to locate, acquire, maintain, and retain permanent housing. Provide landlord outreach and advocacy, housing leads and applications. Is knowledgeable about and accurately completes applications for housing subsidy programs.

Pay: $24.04 an hour – approx. $50,004 annually.

FLSA: Non-exempt. Eligible for overtime.

Schedule: 9am–5pm Tuesday – Saturday (off Sunday & Monday).

Location: Rego Park Queens, NY.

JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS

• Adheres to and enforces program regulations, policies, and procedures.
• Ensures that all clients are receiving quality services that are in compliance with the program.
• Assists clients in locating housing within their specified budgets.
• Provides information, referrals, direct service, and advocacy services for local housing pool.
• Develops and maintains a resource network for referrals related to housing; realtors, landlords, housing complexes, and local Section8 offices.
• Is familiar with NYC and NYS housing subsidy programs, supportive housing options, SROs and affordable housing.
• Collaborates with DHS, property owners, and other service providers, and shelter Case Manager to assist families in fulfilling ILP and program requirements.
• Mediates between clients and property owners or representatives.
• Responsible for collecting and reviewing Housing Logs and informing case managers of any concerns related to documents.
• Completes Housing Packets and Shelter Supplement Program paperwork.
• Submits all internal and external reports in a timely and correct manner as required by funding agencies and/or CHI (housing logs, unit inspection sheets, progress notes, as required by CHI and DHS).
• Completes progress notes, referral, and updates client’s CARES case.
• Maintains charts, files, and housing paperwork in an orderly fashion.
• Always maintains clinical appropriateness.

QUALIFICATIONS

Education and Experience:

Bachelor’s degree in human services or related field preferred. 3+ years’ experience in a related field assisting people with obtaining permanent housing can replace degree requirement. Must have at least two years’ experience working in a related field such as homelessness or housing.

• Must have working knowledge and insight into NYC housing resources including experience helping people find affordable housing and working with different NYC and NY State agencies and programs the facilitate permanent housing goals.
• Communication: Excellent verbal and written communication skills. Proficiency in English required, bi‑lingual (Spanish) is a plus.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet.
• Math skills: Ability to formulate simple financial budgets.
• Physical performance: Ability to make home visits (walk distances, climb several flights of stairs, etc.).
• Reasoning ability: Ability to prioritize, make appropriate decisions and judgment calls.
• Other skills: Ability to relate to the underserved, homeless and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details.

Equal Employment Opportunity Employer (EEOE)

Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.