Housing Specialist

Vivent Health; Austin, Northern (TX, KY); On-site; USD 45,000 - 55,000; Full time

Job summary

Vivent Health seeks a Housing Specialist to help clients access stable housing and navigate rent assistance programs. You will work with community partners to expand resources and support clients through housing plans, while ensuring privacy and compliance with HIPAA requirements.

You will assess housing needs, coordinate with landlords, and provide guidance on leases and tenant rights, aiming to reduce barriers and improve housing stability for participants.

Qualifications

• Bachelor's degree in Social Work, Human Services, Public Health, or a related field is required.
• Strong interpersonal and communication skills.
• Empathy and understanding of diverse cultural perspectives.
• Problem-solving and decision-making abilities.

Responsibilities

• Coordinate and facilitate access to housing resources for individuals facing housing challenges.
• Collaborate with housing providers, landlords, and community organizations to secure housing options.
• Guide clients through the housing process and eligibility for rent assistance programs.
• Maintain confidential client records and ensure HIPAA/PHI compliance.
• Provide education on rental processes, leases, and tenant rights.
• Stay informed about local housing resources and market trends.

Job description

If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page.

We’re on a mission to end HIV/AIDS through integrated, personalized, judgment‑free care. That means meeting people where they are and supporting the whole person - medically, socially, and emotionally. And everyrole here plays a part in that mission.

We believe healthcare works best when it’s rooted in equity, dignity, and access for all. At Vivent Health, we’re building a culture where every person - both patients and employees - feels seen, respected, and empowered to thrive.

But what truly sets us apart is how we work.

You’ll be part of a deeply collaborative, interdisciplinary team united around one goal: better outcomes for the communities we serve. Our model brings together medical care, behavioral health, pharmacy, research, and prevention, creating a holistic approach that changes lives every day.

This isn’t just a workplace.
It’s a community.
It’s a mission.
It’s your chance to be part of something bigger.

Choose Vivent Health and turn your work into purpose.

YOUR CONTRIBUTION:

Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.

The Housing Specialist will play a crucial role in facilitating access to stable housing for individuals facing housing challenges. You will collaborate with community partners to expand housing resources for diverse client needs and to increase program effectiveness. Your responsibilities will include guiding clients through the housing process, collaborating with community housing resources, and ensuring that individuals have the support they need for housing stability.

OUR EXPECTATIONS:

Winning skills and behaviors for success.

• Conduct housing assessments and work closely with individuals to understand their housing needs and eligibility for rent assistance programs.
• Recognize and address the intersectionality of housing and health, ensuring a holistic approach to client care.
• Develop and implement individualized housing plans tailored to each client's unique circumstances addressing barriers to housing stability.
• Collaborate with housing providers, landlords, and community organizations to secure housing options.
• Provide guidance and education on the rental process, lease agreements, and tenant rights and responsibilities.
• Connect clients with supportive services, financial assistance programs, employment resources, and other relevant resources.
• Monitor client progress, conduct regular check-ins, conduct home visits and inspections for long term housing programs, and provide ongoing support to maintain housing.
• Advocate on behalf of clients to secure safe and stable housing options.
• Navigate housing systems and collaborate with landlords, property managers, and housing authorities.
• Stay informed about local housing resources and proactively identify new opportunities.
• Respond to housing crises promptly, providing support and intervention to prevent homelessness.
• Collaborate with community partners and resources to help participants to mitigate issues with credit reports, utility arrears, criminal records, past evictions, unfavorable landlord references, and other issues which may impact housing eligibility.
• Collaborate with healthcare providers, especially Vivent Health Care Teams, to integrate housing solutions into overall health plans.
• Build and maintain positive relationships with landlords, property owners, and property management companies.
• Ensure that lease terms align with the needs and preferences of individuals receiving services.
• Facilitate the placement of clients into stable and supportive housing.
• Conduct market research to identify housing trends, availability, and opportunities in the local community.
• Provide participants with listings of potential housing options in alignment with their needs and geographic preferences.
• Stay informed about housing policies and regulations that may impact client placements.
• Maintain up‑to‑date and accurate records of housing placements, lease agreements, landlord interactions, client interactions, housing plans, and outcomes.
• Maintain accurate and confidential client records, documenting assistance provided. Need to follow all HIPAA and PHI requirements.
• This job description is not all-inclusive and outlines the main responsibilities and requirements of the role. Employees may be asked to perform additional job‑related tasks as needed.
• Adhere to all agency policies, including but not limited to Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, training, and other relevant policies.

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE REQUIRED:

Required and preferred knowledge and experiences to succeed.

• Education:
• Bachelor's degree in Social Work, Human Services, Public Health, or a related field is required.
• Work Experience:
• Coordinate and administer rent assistance programs, ensuring efficient and timely delivery of services. Provide guidance and assistance with housing applications, eligibility criteria, and lease agreements.
• Worked or Lived experience in social services, housing, or a related field.
• Experience working in healthcare and social service systems.
• Experience working with individuals facing housing challenges is preferred.
• Familiarity with local housing resources, rental markets, and housing support services.
• Experience working with housing assistance programs, including knowledge of eligibility criteria, application processes, and documentation requirement.
• Technical Experience:
• Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook, Word, Excel, SharePoint, and Tableau.
• Understanding of rental applications and online tenant screening process.
• Basic Understanding of HMIS and ability to document in the system.
• For positions that require driving a company vehicle, a valid driver’s license, auto insurance and a clean driving record.
• Soft Skills:
• Strong interpersonal and communication skills.
• Empathy and understanding of diverse cultural perspectives.
• Ability to work independently and collaboratively within a team.
• Problem‑solving and decision‑making abilities.
• Commitment to upholding ethical standards and confidentiality.
• Additional Preferred Qualifications:
• Experience working with HIV/AIDS and related issues and/or experience working with people with a life‑threatening illness.
• Experience in providing services to persons encountering problems of homelessness, poverty, unemployment, substance use disorders, and behavioral health issues.
• Experience with harm reduction, motivational interviewing, cultural inclusivity, and trauma‑informed care.
• Knowledge/experience of housing subsidy programs.

STATEMENT OF INCLUSION:

Vivent Health is an equal opportunity employer and will recruit, hire, promote, and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy), mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal or state law. Vivent Health complies with other expanded protected classifications that specific county or municipal regulations may mandate.

Vivent Health is deeply committed to fostering respect, dignity, and understanding for all individuals affected by HIV, regardless of race, ethnicity, sexual orientation, gender identity, socioeconomic status, or any other characteristic. We are dedicated to cultivating a supportive and inclusive environment that champions advocacy, education, and compassionate care for everyone in our diverse community.

Going beyond the law’s requirements, Vivent Health places great importance on fostering a culture that celebrates diversity, equity, inclusion, and belonging. We actively seek qualified candidates from different racial, cultural, and economic backgrounds, as we believe that differing perspectives and experiences make us stronger as an organization. Vivent Health encourages all interested persons to apply for this position, and we look forward to learning more about your unique background and qualifications.

As a recipient of federal funding, Vivent Health will not hire nor enter a contractual relationship with any party debarred, suspended, or excluded from federal assistance programs.

Starting at $49,920/annually (Depending on Experience)

The final salary will be determined based on factors such as market data, internal equity, candidate experience and qualifications. Please note that it is uncommon for an individual to be hired at or near the top of the range.

Public Student Loan Forgiveness

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however, our status as a not‑for‑profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.