Housing Services Coordinator

Housing & Homeless Coalition of Central New York; City of Syracuse (NY); Hybrid; USD 61,000 - 73,000; Full time

Job summary

Housing & Homeless Coalition of Central New York is seeking a Housing Services Coordinator to lead the CHANCE program within the Housing Services team. The hybrid role requires coordinating landlord engagement, data quality, and partnerships with property owners and HUD housing providers, serving Onondaga County.

The position reports to the CoC Planning Director, with Exempt, full-time status and a salary range of $60,500–$72,500, enabling impactful work to reduce homelessness in Central New

Qualifications

• The candidate should have a Bachelor's Degree and experience in housing or homelessness preferred.
• Ability to manage multiple projects and meet deadlines while coordinating with diverse partners.
• Demonstrated capacity to work with people from all levels and backgrounds with cultural sensitivity.

Responsibilities

• Conduct landlord engagement and maintain a portfolio of active properties with no rental restrictions.
• Network and outreach to landlord associations.
• Build relationships with property owners, housing providers, and funders.
• Facilitate partnerships between property owners and housing providers.
• Understand HUD regulations to provide consulting services to new owners.
• Oversee CHANCE team and contracted navigators, including documentation and data quality.
• Perform other duties as assigned.

Skills

organization & project management

prioritization & deadlines

diversity awareness

self-motivation

communication & relationship-building

initiative

Education

Bachelor’s Degree

Tools

MS Windows Office Suite

Job description

The Housing & Homeless Coalition of Central New York (HHC) is a non-profit organization working to reducing, preventing, and ultimately ending homelessness in Central New York. The HHC acts as the Collaborative Applicant, Homeless Management Information System and Coordinated Entry Lead for the United States Department of Housing and Urban Development’s (HUD) Continuum of Care (CoC) for Onondaga, Cayuga, and Oswego counties.

Position Summary

The Housing Services Coordinator will lead activities on behalf of the Housing Services team at the Housing & Homeless Coalition. Within the Housing Services department, is the CNY CHANCE project which serves Onondaga County. CHANCE, or Centralized Housing Assistance and Network for Community Engagement, is an initiative to centralize housing services including but not limited to property owner/manager engagement, maintaining an affordable housing database through Padmission, and the facilitation of increased exits to safe, affordable housing for families experiencing homelessness.

This position will lead the above-mentioned activities and will supervise the CHANCE team. This is a hybrid position and candidate must be in commuting distance to Syracuse, New York.

Accountability: CoC Planning Director

FLSA: Exempt, full time, 37.5 hours/week

Salary Range: $60,500 to $72,500

Responsibilities

• Conduct landlord engagement and maintain a portfolio of active properties that have no rental restrictions
• Network and outreach to landlord associations
• Build strong relationships with private and non-profit property owners, housing providers, community agency partners, and funders
• Facilitate partnerships between property owners and Continuum of Care housing providers
• Develop a full understanding of HUD regulations to provide supportive consulting services to new property owners
• Oversee project management of the internal CHANCE team and external contracted tenant navigators including but not limited to: documentation, data quality, eligibility requirements, and ensure policies and procedures are maintained
• Any other relevant duties or responsibilities assigned

Qualifications

• Bachelor’s Degree and experience working in housing and/or homelessness preferred
• Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.
• Proven ability to work with individuals from all levels and backgrounds; recognizes and values diversity; process information with consideration for cultural sensitivities.
• Proficient with MS Windows Office Suite; must have the ability to learn new and/or customized software.
• Ability to work with flexibility and independence
• Strong initiative skills, able to self-motivate