Housing Resource Community Officer

Albany State University; Albany (GA); On-site; USD 20,784 - 30,000; Full time

Benefits offered by this job

Medical and major medical insurance

Group life insurance

Social Security

Tuition Assistance Program

Job summary

Albany State University is seeking a Housing Resource Community Officer who will monitor student housing areas and assist with identifying resident status during shifts. Responsibilities include access control, conducting security checks, and responding to incidents.

The ideal candidate will have a high school diploma or GED and experience in a university environment. The position offers a range salary from $20,784 to $30,000 with full-time hours.

Qualifications

• High school diploma or GED required.
• Experience in a university or educational environment preferred.
• Prior experience working in a similar role is preferred.

Responsibilities

• Monitor access to residential building(s), verifying identification.
• Conduct routine security checks of buildings for potential hazards.
• Respond to security incidents following established protocols.
• Document security incidents and report them to supervisors.
• Provide a friendly presence, assisting residents with security questions.
• Assist with emergency response efforts as needed.

Skills

Knowledge of University housing rules

Knowledge of telephone and radio equipment

Skilled in verbal communication

Skilled in written communication

Customer service skills

Education

High school diploma or GED

Job description

Job Title: Housing Resource Community Officer

Location: Albany State Rec. Location

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 299591

About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.

Job Summary

The Housing Resource Community Officer's job involves monitoring student housing areas and assisting the Area Coordinators and Hall Managers with identifying the resident status for everyone entering the building during their work hours.

Daily shift of Operation: 12AM - 8AM (Graveyard Shift)

Responsibilities

• Access Control: Monitor access to residential building(s), verifying identification and ensuring only authorized personnel are allowed entry.
• Security Checks: Conduct routine security checks of buildings, looking for potential hazards, unauthorized activity, or signs of trouble.
• Incident Response: Respond to security incidents, such as alarms, emergencies, or suspicious activity, following established protocols (calling ASU PD).
• Reporting: Document security incidents, observations, and any unusual occurrences, and report them to supervisors or relevant authorities.
• Communication: Maintain communication with residential professional staff, and other security personnel, providing assistance and information as needed via Maxient Report.
• Customer Service: Provide a friendly and helpful presence, assisting residents with questions or concerns related to security and safety.
• Emergency Response: Assist with emergency response efforts, such as evacuations or medical emergencies, following established procedures.
• Performs other duties as assigned.

Required Qualifications

• High school diploma or GED required.

Preferred Qualifications

• Experience in a university or educational environment.
• Prior experience working in a similar role is preferred.

Proposed Salary

Salary range is from $20,784 to $30,000.

Knowledge, Skills, & Abilities

• Knowledge of University housing rules.
• Knowledge of telephone, radio equipment, and computer software.
• Skilled in verbal and written communication.
• Skilled in decision-making in high stress situations.
• Skilled in customer service.
• Ability to interact with a varied population.
• Ability to maintain a positive attitude.
• Ability to write clear and concise reports.

Equal Employment Opportunity

Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.