Housing Program Assistant I

Bernalillo County; Albuquerque (NM); On-site; USD 28,000 - 30,000; Full time

Job summary

Bernalillo County is seeking a Housing Program Assistant I to support the Housing department in Albuquerque. The role requires interviewing applicants, processing vouchers, coordinating records with fiscal staff, and potentially inspecting units to ensure program compliance.

The position requires understanding of Section Eight Housing standards, strong data entry skills, and the ability to communicate effectively in English with the public and coworkers.

Qualifications

• High school diploma or GED required.
• Experience using computers for record keeping and word processing.
• Ability to learn Section Eight subsidy eligibility standards.
• Excellent written and oral English communication.
• Strong recordkeeping and office procedures knowledge.
• Ability to interact professionally with the public and co-workers.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Interview program applicants to obtain information and issue vouchers.
• Coordinate record keeping and deposits with fiscal staff for public housing units.
• May perform unit inspections as necessary.
• Explain Section Eight Housing standards to applicants, landlords, and tenants.
• Maintain up-to-date tenant files and records.
• Perform other related duties as assigned.

Skills

Written communication

Public interaction

Data entry accuracy

Education

High school diploma or GED

Job description

Job Posting Title:

Housing Program Assistant I

Department:

Housing

Location:

2400 Wellesley Dr NE

Pay:

9-month Probationary Hourly Rate of $20.44
Union Hourly Rate of $20.85

Close Date:

October 22, 2026

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

DUTIES AND RESPONSIBILITIES

• Interview program applicants to obtain information needed to complete application documents, issue vouchers to qualified applicants, and perform other administrative tasks related to the program.
• Coordinate record keeping and deposits for public housing units in conjunction with the fiscal staff.
• May perform inspection of units as necessary.
• Assist in the interpretation of Section Eight Housing Standard Regulations and explain the standards and procedures to applicants, landlords and tenants.
• Keep all tenant files and other records up to date.
• Perform other job-related duties as required or assigned.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

MINIMUM QUALIFICATIONS

• High school diploma or GED.
• Three (3) years of work experience and/or post-secondary education utilizing writing skills, use of a computer for record keeping and word processing, file management and interaction with the public.
• Proficiency in information systems and accuracy in data entry and retrieval of information is required.
• Knowledge of recordkeeping, word processing, file management and standard office procedures and policies.
• Ability to learn and interpret Section Eight Housing subsidy eligibility standards.
• Ability to communicate effectively in both oral and written English.
• Ability to establish and maintain effective relationships with supervisors, co-workers, and the public.

*Any equivalent combination of related education and/or experience may be considered for the above requirements.

SCREENING AND COMPLIANCE

The offer of this Bernalillo County position requires compliance with the following:

• Successful completion of a post-offer employment medical examination and background investigation.
• Adherence to all County safety guidelines.
• Complete all FEMA training(s) assigned to this position.
• Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.
• Complete required supervisor training, if applicable.

WORKING CONDITIONS

• Essential duties are typically performed indoors.
• Duties are performed in a temperature-controlled environment.
• Duties are performed on an even surface, which may be carpeted or tiled. Working surface is typically dry.
• Occasionally worker may be required to perform field inspection work and would be subject to existing conditions.
• Worker often works alone both with and/or without directions from supervisor.

EQUIPMENT, TOOLS, AND MATERIALS

• Equipment typically used in the performance of office duties includes telephone, computer terminal, computer printer, computer keyboard, typewriter, photocopy machine, fax machine and calculator.
• Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.