Housing Operations Assistant Manager

Eden Housing, Inc.; Santa Rosa (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Eden Housing seeks an Assistant Manager to support the Community Manager in day-to-day operations of housing facilities serving low-income families, seniors, and eligible residents. You will handle office tasks, move-in/out processes, rent collection, and resident documentation with emphasis on compliance and resident services.

The role requires basic office experience, attention to detail, and ability to work with diverse residents.

Qualifications

• 6 months clerical/office experience or related experience/training.
• Experience with compliance regulations a plus.
• Familiarity with HUD/CHFA/TCAC or RHCP programs is helpful.

Responsibilities

• Orders office supplies.
• Schedules maintenance repairs and files work orders.
• Assists in resident move-in/out procedures and unit inspections.
• Maintains wait lists and processes applications per EHMI policies.
• Collects rent and performs daily deposits as needed.
• Answers phones and handles office interactions professionally.
• Prepares recertifications by interviewing residents and collecting documentation.
• Maintains resident files and records per policy.
• Refer translates applicants to alternative housing if needed.
• Ensures adherence to project rules and housing regulations.
• Prepares PSRs and maintains orderly office environment.

Skills

Typing 40 wpm

Property management

Preventive maintenance

PC hardware

YARDI software

Microsoft Office

Independent & team work

Diverse community experience

Equitable housing

Education

6 months clerical/office experience

Tools

YARDI

Excel

Word

Outlook

Job description

Eden Housing seeks an Assistant Manager to support the Community Manager in day-to-day operations of housing facilities serving low-income families, seniors, and eligible residents. You will handle office tasks, move-in/out processes, rent collection, and resident documentation with emphasis on compliance and resident services.

The role requires basic office experience, attention to detail, and ability to work with diverse residents.