Housing Navigator (53363)

WestCare Foundation, Inc.; Fresno (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

WestCare Foundation, Inc. in Fresno, CA, is seeking a Housing Navigator to assist individuals and families who are homeless or at risk.

You will conduct outreach, assess eligibility for the Coordinated Entry System, maintain client files, develop service plans, and connect participants with housing resources. The role requires a two-year degree, strong communication, bilingual preferred, valid driver’s license, and ability to work outdoors and travel.

Qualifications

• Two (2) years of case management or direct outreach experience.
• Graduation with a two-year degree in Addiction Counseling, Psychology, Social Work, or related field.
• Bilingual preferred; strong communication and confidentiality.

Responsibilities

• Conduct outreach and navigation across Fresno-Madera County.
• Intake and assessment to determine eligibility and services.
• Manage a caseload with service plans and data tracking.
• Build relationships with property managers and perform warm handoffs.
• Provide linguistically and culturally appropriate services.

Skills

Communication

Teamwork

Confidentiality

Bilingual

Driving

Education

Two-year degree or related field

Job description

Housing Navigator (53363)# Housing Navigator (53363)Fresno - 1900 N Gateway - Fresno, CA 93727## OverviewSalary Range$26.00 - $26.00 HourlyPosition TypeFull TimeEducation Level2 Year DegreeCategoryNonprofit - Social Services## Description**POSITION SUMMARY:**Person in this position will be responsible for street outreach and navigation to identify individuals and those with families who are homeless or at imminent risk of becoming homeless within Fresno and Madera County’s. The Navigator will provide individualized client support throughout the process by helping clients through the Coordinated Entry System (CES) and address any barriers to obtaining permanent housing. Essential Job Functions include those listed below.**ESSENTIAL JOB FUNCTIONS:*** Have a strong working knowledge of housing services, supportive services, and community resources.* Conduct outreach activities throughout Fresno-Madera County including street outreach, engagement, assessment, and navigation.* Intake and assessment of incoming participants to determine eligibility and appropriate services.* Manage of a caseload of participants including maintenance of client files, development of service plans, and tracking pertinent data.* Regular contact with members to ensure there are no gaps in the activities designed to address an individual’s health and social service needs, and swiftly addressing those gaps to ensure progress towards regaining health and function continues.* Link individuals to needed programs and provide warm handoffs.* Assist individuals in securing documentation and services needed to obtain housing.* Assist individuals in applying for housing vacancies, completion of supportive and subsidized housing paperwork, and monitoring progress to completion.* Receive referrals from Cal-Aim Enhanced Care Management (ECM).* Make and receive referrals to Cal-Aim Community Supports (CM) housing services for deposit assistance.* Ensure clients transition smoothly to permanent housing.* Follow clients through and among services to achieve housing stability and retention.* Navigate clients until they are linked to appropriate housing intervention or services are no longer needed.* Heavy documentation; WestCare’s Clinical Data System.* Build and maintain relationships with property managers and property owners.* Attend required Fresno Madera Continuum of Care (FMCoC) CES and Navigator trainings.* Provide weekly updates to Master by Name List and participate in weekly FMCoC case conferencing meetings.* Provide all services in linguistically and culturally appropriate manner, including use of interpreters for those with limited English proficiency.* Transportation of clients in company vehicle.* Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and* Perform all other duties as assigned.## Qualifications**ESSENTIAL QUALIFICATIONS:***To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.****Experience and Competencies:**** Excellent communication skills.* Ability to exercise good judgment and discretion.* Ability to work well in a team environment.* Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.* Professional appearance and demeanor.* Bilingual preferred.* Must be sensitive to populations served.* Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.* During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.* CPR Certification, First Aid Certification, and an annual Tuberculosis test.**EDUCATION and/or EXPERIENCE:*** Two (2) years of case management/direct outreach experience is required.* Graduation with a two-year degree in Addiction Counseling, Psychology, Social Work, Community and Human Services, Rehabilitation Counseling, or related field is required.**LICENSURE/CERTIFICATION:*** Not applicable for this position.**WORKING CONDITIONS:*** Work is performed in a combination of an office and outdoor setting.* Some travel is required.