Housing Manager

SURGE Staffing; Newark (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

SURGE Staffing is seeking a reliable Housing Manager to support day-to-day housing operations and maintain accurate tenant records. This entry-level role offers on-the-job training and a focus on confidentiality and compliance.

Responsibilities include managing tenant files, processing recertifications and interim rent adjustments, and ensuring accuracy per policies. Strong MS Office skills and excellent communication are required.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in administration, housing, social services, case management, or compliance.
• Strong organizational, analytical, mathematical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and confidentiality.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.

Responsibilities

• Maintain and monitor accurate tenant files and records.
• Conduct annual tenant recertifications and process interim requests, including rent adjustments.
• Review information for accuracy and compliance with applicable policies and regulations.
• Maintain confidentiality of tenant and agency information.
• Attend required training and cross-training sessions.
• Perform other duties as assigned.

Skills

Tenant records management

Data accuracy

Communication skills

Confidentiality

Time management

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Housing Manager

Schedule: Monday–Thursday | 7:00 AM–5:30 PM

Position Overview

We are seeking a reliable and organized Housing Manager to support day-to-day housing operations and ensure accurate, timely, and confidential management of tenant records. This is an entry-level opportunity with on-the-job training provided.

Key Responsibilities

• Maintain and monitor accurate tenant files and records.
• Conduct annual tenant recertifications and process interim requests, including rent adjustments.
• Review information for accuracy and compliance with applicable policies and regulations.
• Maintain confidentiality of tenant and agency information.
• Attend required training and cross-training sessions.
• Perform other duties as assigned.

Qualifications & Requirements

• High school diploma or equivalent.
• 2+ years of experience in administration, housing, social services, case management, or compliance.
• Strong organizational, analytical, mathematical, and problem-solving skills.
• Ability to interpret and apply regulations, policies, and procedures.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and confidentiality.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.

Preferred Qualifications:

• Experience with HUD, Housing Choice Voucher (HCV), Section 8, public housing, or other affordable housing programs.
• Familiarity with EIV, PIC, and housing management software.
• Knowledge of income calculations, eligibility determinations, and housing regulatory compliance.

EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.