Housing Manager

Fort Worth Housing Solutions; Fort Worth (TX); On-site; USD 61,000 - 70,000; Full time

Benefits offered by this job

Medical PPO plan

Vision care

Retirement plan 401a/457b

Life & AD&D insurance

Short-term disability

Long-term disability

Employee Assistance Program

Job summary

Fort Worth Housing Solutions in Fort Worth, TX is seeking a Housing Manager to oversee daily activities of Housing Assistance Programs, including HCV and inspections. You will manage contracts, ensure proper rent calculations, and supervise staff under the direction of the VP Housing Operations.

The role requires a Bachelor’s degree and 5 years of housing experience with supervisory responsibility. Telework is allowed after onboarding; strong knowledge of HUD regulations is expected.

Qualifications

• Bachelor’s degree in social work, business, public administration, or related field.
• Five years of assisted housing experience with supervisory experience; or equivalent education/experience.

Responsibilities

• Perform quality control on initial contracts and data entry for rent calculations.
• Monitor landlord payments and ensure accuracy and timeliness.
• Provide training on HUD regulations and FWHA policies to staff.
• Coordinate multiple activities and supervise staff performance.
• Communicate program status and issues to the Vice President.

Skills

Quality control

Data entry

Landlord relations

Training staff

Program regulations

Communication

English proficiency

Education

Bachelor’s degree in social work, Business, Public Administration, or related field

Tools

Microsoft Word

Excel

Outlook

Microsoft 365 (Teams)

Job description

Thank you for your interest in exploring career opportunities with Fort Worth Housing Solutions, the premiere provider of affordable housing in Fort Worth, Texas. We are always recruiting innovative, dedicated team members with a strong work ethic and heart for serving others.

FWHS is an Equal Opportunity Employer and offers a variety of positions that range from clerical to managerial and professional positions. Our website is updated as positions become available, so we encourage you to check back frequently.

Note: All prospective employees must pass a drug test and criminal background check. FWHS uses E-Verify to verify all its new hires.

Fort Worth Housing Solutions offers a competitive and comprehensive benefits package for its employees and eligible dependents. Our benefits go beyond the basics of medical, dental, vision and retirement plans. They allow you to protect and improve health, financial well-being and quality of life for you and your family.

• Medical:A competitive medical PPO plan andprescription plan
• Vision: Eye exams and eye wear
• Retirement Savings Plan: Generous company discretionary contribution of 5% into a 401a plan and a company-match contribution up to 5% max when you make an election into the 457b plan.
• Company Provided Life and Accidental Death and Dismemberment (AD&D Insurance) equal to 1.5 times your annual base pay, up to a $200,000 maximum.
• Supplemental Life and AD&D Insurance:You may purchase additional life/AD&D coverage for yourself and eligible dependents
• Voluntary Short-Term Disability: Option to purchase a short-term disability plan that pays you 60% of your weekly earnings, up to a maximum benefit of $1,500 per week for up to 11 weeks.
• Company-Provided, Long-Term Disability: 60% salary continuance to a maximum benefit of $10,000 per month.
• Employee Assistance Program (EAP): Confidential resource offering in-the-moment support and expert guidance to help you resolve concerns as well as balance home and work life.

Current Openings

Position:Housing Manager

Location: Fort Worth, TX

Job Id:239

# of Openings:1

SUMMARY:

Under the direction of the Vice President Housing Operations & Client Services, the Housing Manager is responsible for performing technical, administrative, and management work in arranging and conducting daily activities relevant to the Housing Assistance Programs including but not limited to: Housing Choice Voucher Program, Assisted Housing Inspections, and contract administration.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Performs quality control on initial contracts and data entry to ensure proper processing and rent calculation.
• Performs quality control on all files, interim and annual, to ensure proper processing and payment to owners.
• Assists with quality control Inspection and interfaces with landlords on policy and procedures.
• Ensures that new Landlord orientation is conducted once a month to ensure owners and managers what the program requires of them.
• Ensures counselors’ caseloads are distributed equitably and annual and interim changes are done in accordance with program regulations and FWHA policies and procedures.
• Assists with Inspection Supervisor in contacting prospective landlords, individuals, and realtors to obtain their cooperation and participation to ensure an adequate number of standard housing units are available under the HAP programs.
• Communicates program status, quality control results, information pertaining to landlords and major issues to Vice President on a monthly or as needed basis.
• Monitors landlord payments monthly to ensure accuracy and timeliness.
• Ensures participant files are complete and in accordance with HUD regulations and FWHA policies.
• Provides training on policies and procedures including HUD regulations to new hires and to inform staff of changes to regulations and /or policies.
• Drafts operational procedures for supervisory approval as needed.
• Provides technical and professional assistance in resolving conflicts between participants, landlords, and staff.
• Monitors and reviews all incoming and outgoing portables to ensure accurate procedure is followed and HAP reimbursements are done properly each month.
• Prepares the monthly check run process and completes the payment generation coordinates with accounting and MIS to ensure proper funding.
• Ensures programs maintain SEMAP requirements regarding occupancy and FWHA goals of 100% occupancy are constantly met.
• Approves financial transactions processed by counselors.
• Ensures program information is submitted PIC monthly.
• Reviews all monthly reports from PIC.
• Approves repayment agreements that extend more than six months and enters agreements into Elite.
• Attends meetings and workshops as needed.
• Directs, trains, and evaluates staff.
• Performs other related duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS:

• Bachelor’s degree in social work, Business, Public Administration, or related field from a college or university.
• Five (5) years of assisted housing experience with supervisory experience; OR an equivalent combination of education and experience.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of policies, procedures, and operations of housing assistance programs including HCV, RAD, PBV, PSH and supportive services.
• Knowledge of HUD, federal, state, and local laws, and regulations, as well as FWHS policies and procedures related to the position.
• Ability to establish and maintain effective and courteous relationships with other employees and other business contacts.
• Above average analytical and reasoning abilities.
• Ability to coordinate several concurrent activities simultaneously.
• Ability to prepare and present ideas in English, in a clear and concise manner, both orally and in writing.
• Must pass a pre-employment drug screening and criminal background check.

TECHNICAL SKILLS:

• To perform this job successfully, an individual should have average abilities using computer software such as Microsoft Word, Excel, and Outlook, able to gain proficiency quickly in Microsoft 365 programs, including Teams, and be capable of using internet resources for research and developing reports.
• Ability to learn other computer software programs as required by assigned tasks.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, operate a computer and other office equipment, attend onsite and offsite meetings, and communicate in writing and verbally in person and via video conference, email, and phone.

While the work is primarily sedentary, walking, standing, bending, and carrying of items such as books, binders, files, and documents is required. The employee must occasionally lift and/or move up to 25 pounds.

The noise level in the work environment is usually quiet.

TELEWORK:

Following a probationary onboarding period, this position is eligible for teleworking, subject to the need for physical attendance as directed by the employee’s supervisor or required by the circumstances.

Pay Range:$61,285.86 - $70,000.00 per hour