Housing Liaison

Turning Point Community Programs; Sacramento (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Turning Point Community Programs in Sacramento seeks a housing services coordinator to increase access to private and public rental markets for individuals moving from homelessness to permanent housing. You will manage TPCP-owned or leased properties and build landlord relationships with incentives to relax screening criteria.

You will develop tenant-centered housing plans, conduct certifications, provide housing case management, and coordinate with the Facilities Department to ensure unit

Qualifications

• Associate degree in business administration, real estate, social work, mental health services, or related field OR 3 years of varied experience as a property manager or provider of mental health services.
• Master’s degree in Social Work or Psychology and 3 years of related experience.
• California driver’s license with current vehicle insurance/registration.
• Sacramento County housing navigation experience preferred; HMIS experience preferred.

Responsibilities

• Provide housing case management services, including Housing Navigation, Housing Tenancy and Sustaining Services, Deposit Assistance, short- or long-term rental assistance, and Day Habilitation services.
• Develop a Client Housing Plan with members who are recipients of housing services to prevent homelessness.
• Develop outreach materials to establish landlord relationships and track properties and landlord information.
• Act as liaison and mediator for housing issues between tenants and landlords.
• Perform move‑in/move‑out inspections and explain rental documents and cost sharing.
• Provide property management services for units owned or leased by TPCP.
• Coordinate with Facilities Department quarterly inspections of units.
• Coordinate with legal counsel and Program Director on tenancy termination if needed.
• Maintain statistics and narrative reports monthly.
• Assist Behavioral Health Staff with coordinating residential support services.
• Coordinate with vendors to ensure units are maintained.

Skills

Housing navigation

Tenant case management

Landlord outreach

Education

Associate degree (business/real estate/social work)

Master's degree in Social Work or Psychology

Tools

HMIS experience

California driver’s license

Job description

General Purpose

Under the supervision of the Program Director, this position is responsible for increasing access to both private and public rental markets for those moving from homelessness to permanent housing and for managing TPCP-owned and/or leased properties (if applicable).

General Purpose

Under the supervision of the Program Director, this position is responsible for increasing access to both private and public rental markets for those moving from homelessness to permanent housing and for managing TPCP-owned and/or leased properties (if applicable).

DISTINGUISHING CHARACTERISTICS

This is an at-will direct service position within a program. The position will build relationships with landlords and create incentives for landlords to relax screening criteria for people experiencing homelessness who have barriers to accessing permanent housing. Incentives include a rapid response to concerns, tenant case-management, rental deposits, and short- or long-term rental assistance.

The position will be responsible for developing and maintaining tenant-centered housing plans for the individuals/families being served. In programs that have Housing and Urban Development (HUD) funding, the position will also be responsible for ensuring that tenants being referred for these units meet all applicable criteria as established by HUD, and for managing initial and annual recertifications for tenants.

Essential Duties And Responsibilities – (illustrative Only)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

• Provide housing case management services to members, which could include Housing Navigation, Housing Tenancy and Sustaining Services, Deposit Assistance, short- or long-term rental assistance (depending on the funding source), and Day Habilitation services.
• Develop a Client Housing Plan with members who are the recipients of flexible dollars or housing services and supports to prevent or resolve homelessness, addressing needs/barriers.
• Develop outreach materials to establish and maintain relationships with landlords to assist in locating appropriate housing, including tracking properties and landlord information
• Acts as a liaison and mediator for housing issues that may arise between tenant(s) and landlords.
• Performs unit move-in and move-out inspections as needed, prepares and explains rental agreements, share of cost agreements, and sublet agreements, ensuring tenants have a clear understanding of the documents being signed.
• Provide property management services for housing units owned and/or leased by TPCP.
• Participates in the TPCP Facilities Department’s quarterly inspections of TPCP-owned and/or leased units (as applicable).
• Coordinates with TPCP legal counsel and Program Director when/if it becomes necessary to terminate tenancy of a tenant residing in a TPCP-owned or leased unit.
• Maintains statistics and provides narrative reports every month.
• Assists Behavioral Health Staff with coordination of residential support services to ensure clients maintain permanent housing.
• Coordinate with TPCP Facilities Department and other vendors to ensure that the units are appropriately maintained.

Minimum Qualifications

A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation from a two (2) year college or university with an associate’s degree in business administration, real estate, social work, mental health services, or related field, or three 3 years of varied experience as a property manager or provider of mental health services.

Optimum Qualifications

• A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation from a four-year college or university with a master’s degree in Social Work, Psychology, or a related field and three (3) years of varied experience as a provider of mental health or property management services.
• Licenses; Certificates; Special Requirements:
• California driver’s license & current vehicle insurance/registration if driving; and, reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two-wheeled transport, inclusive of bicycles, mopeds, and motorcycles.
• Sacramento County housing navigation experience preferred.
• HMIS experience preferred.

Schedule

Monday – Friday, 8:00 AM - 4:30 PM.

Compensation

$24.00 - $25.98 an hour.

located at 3947 Lennane Drive, Suite 110, Sacramento, CA. 95834.