Housing Case Manager (RRH)

Valley Youth House; Bethlehem (Northampton County); Hybrid; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Case Manager to empower families through effective case management. This role involves engaging families in creating Housing Stability plans while utilizing trauma-informed and culturally appropriate frameworks. The organization offers a hybrid work model, competitive compensation, and a comprehensive benefits package including health insurance and a 401(k) plan. Join a team that values resilience and fosters growth, ensuring every client feels safe and empowered to make a difference in their lives.

Benefits

Comprehensive health insurance

401(k) retirement plan with company match

Tuition reimbursement

Paid time off (PTO)

Health and wellness programs

Referral program with rewards

Short- and long-term disability coverage

Qualifications

• Experience in case management within human services, including lived experience.
• Ability to align with positive youth/human development goals.

Responsibilities

• Engage families in developing their Housing Stability plan.
• Provide quality in-person case management services.

Skills

Multitasking

Organizational Skills

Creative Thinking

Trauma-Informed Care

Cultural Awareness

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Windows

Google Suite

Job description

The Organization:

Valley Youth House empowers and strengthens the lives of children, youth, and families through inclusive programming that builds resilience and fosters growth and independence. Valley Youth House operates from a Trauma-Informed / Healing Centered perspective, integrating positive youth and human development, and cultural awareness into all services. We aim for our clients and staff to feel safe, have choice and voice, collaborate in a trusting environment, and be empowered to make a difference in their own lives and the agency.

Why Should You Apply?

• Hybrid opportunities.
• An extensive orientation program to ensure a smooth onboarding process.
• Competitive compensation package with paid time off (PTO) to promote work-life balance.
• Comprehensive health, dental, and vision insurance coverage, including prescription benefits.
• Enrollment in our 401(k) retirement plan with a company match to secure your financial future.
• Short- and long-term disability coverage for peace of mind.
• Pre-tax spending accounts (Health Care and Dependent Care FSA).
• Health and wellness programs to support your overall well-being.
• Referral program with rewards for bringing talented individuals to our team.
• Tuition reimbursement to support your professional growth.

Essential Functions of the Housing Case Manager:

• Engage families in developing and implementing their Housing Stability plan using positive youth/human development, trauma-informed, and culturally appropriate frameworks.
• Spend at least 40% of working hours providing quality in-person case management services.
• Complete documentation timely in client records, complying with program, county, state, federal regulations, and grant requirements.
• Generate housing opportunities, assist in locating suitable apartments meeting standards, and support families in transitioning into housing.
• Attend and complete required external and internal agency trainings and workshops (e.g., PA Mandated Reporter, Trauma-Informed Care, Diversity, Equity and Inclusion, Fair Housing, Landlord Engagement, Housing Search).

Minimum Qualifications:

• High school diploma required; Bachelor's degree preferred.
• Ability to align with the goals and philosophies of positive youth/human development.
• Organized with strong multitasking skills.
• Creative, flexible thinker with adaptable approaches.
• Valid driver’s license, vehicle insurance, and vehicle inspection required; pass annual motor vehicle clearance.
• Ability to navigate stairs is preferred (some locations may not be handicap accessible).
• Proficient in Microsoft Windows; familiarity with databases and Google Suite is desired.
• No criminal or child abuse convictions.
• At least two years of experience in case management within human services, including lived experience.

Physical Requirements:

• Sedentary work involving sitting/standing; occasional movement of objects up to 20 pounds.
• Never required to move objects over 50 pounds.

*Eligible benefits include medical, vision, and prescription after one month, PTO, 401(k) with employer match, employer-paid clearances and training, tuition assistance, and licensure supervision hours for LCSW and LPC.