Housing Case Manager – Rising Up

3rd-street-youth-center-clinic; San Francisco (CA); On-site; USD 60,000 - 81,000; Full time

Job summary

3rd Street Youth Center & Clinic is hiring a Housing Case Manager to provide comprehensive case management for Transition-Age Youth (TAY) placed into housing via San Francisco's Rising Up initiative. This exempt, full-time role reports to the Housing Program Manager and is based at the Housing Office in the Bayview/Hunters Point neighborhood.

You will coordinate housing resources, conduct home visits, and advocate within the agency and with community partners to support independent living and

Qualifications

• Bachelor's degree or equivalent
• 2-3 years of experience working with high-risk and homeless youth
• Ability to notice symptoms of use and abuse, recovery and treatment philosophies
• Ability to provide substance abuse counseling
• Working knowledge of issues facing youth
• Valid California Driver's License and clean driving record; daily access to a car
• Experience with HUD programs
• Bilingual in Spanish (preferred)

Responsibilities

• Provide individual case management and oversight to TAY referred from Coordinated Entry System, including twice monthly home visits.
• Resource brokerage and referrals as needed.
• Case coordination and advocacy within the agency and with other CBOs.
• Data collection and case notes entered into all appropriate databases.
• Support Rapid Rehousing Coordinator in all aspects of HomePoint (3rd Street's Rehousing program).
• Design individual support and transition plans with youth including independent living skills.
• Attend community, city, and regional housing meetings.
• Support staff and youth in 3rd Street programming as needed.

Skills

Youth engagement

Interpersonal skills

Multi-tasking

Learn quickly

Self-motivated

Team player

Organizational skills

Problem solving

Positive attitude

Education

Bachelor's degree or equivalent

Tools

Google Suite

ONE System

Job description

3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety and development. The Housing Case Manager will provide comprehensive case management to TAY youth placed into housing via San Francisco's Rising Up initiative.

Rising Up is a public/private partnership launched by Mayor London Breed in support of the broader city-wide goal of reducing homelessness for youth ages 18-25 by 50% by 2023, ultimately assuring that homelessness for young people is rare, brief, and one-time.

The Housing Case Manager will provide comprehensive case management to TAY youth placed into housing via San Francisco's Rising Up initiative.

Duties & Responsibilities:

The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Housing Case Manager. Duties, responsibilities, and activities may change, or new ones may be assigned as needed.

• Individual case management & oversight to TAY referred from the Coordinated Entry System, including twice monthly home visits.
• Resource brokerage and referral as needed
• Case coordination and advocacy within agency and with other CBO's
• Data collection and case notes entered into all appropriate databases.
• Support Rapid Rehousing Coordinator in all aspects of HomePoint (3rd Street's Rapid

Rehousing program)

• Designing individual support & transition plan with youth including independent living skills

and income stability.

• Attend community, city, & regional housing meetings
• Support for staff & youth in 3rd Street programming as needed

About you:

You possess the following …

• Ability to connect with our youth
• Ability to maintain a professional demeanor with great interpersonal and communication
• skills
• Ability to multi-task with the capacity to learn quickly and integrate efficiently
• Ability to work with minimal to moderate supervision
• Ability to multi-task and efficiently manage priority action items
• Ability to work with a diverse staff and excel in a multicultural environment.
• Exceptional organizational skills with reliability and consistency in work performance
• Flexibility with a team player mentality
• An extreme focus on good judgment with a proactive approach to problem-solving
• An upbeat attitude

You are able to …

• Perform tasks and responsibilities in a complete and timely manner, complying with

agency policies and standards and conforming to the requirements of this job

• Maintain professional standards of performance, demeanor and appearance at all times

description

• Maintain a creative, team-building, cooperative approach to job performance and seek to

bring a constructive, problem-solving orientation to all tasks.

• Maintain an awareness of the agency's mission and work to promote the positive individual

and social change goals it embodies.

• Exercise discretion and professional judgment at all times keeping with the responsibilities

carried personally and by the agency for the care and welfare of staff and to the youth in

which we serve.

• Actively strive to upgrade professional skills through engaging in appropriate professional

training and experience.

• Maintain the strictest of confidentiality.

Qualifications:

• Bachelors in related field OR equivalent work
• 2-3 years of experience working with high-risk and homeless youth
• Ability to notice symptoms of use and abuse, recovery and treatment philosophies
• Ability to provide substance abuse counseling
• Working knowledge of issues facing youth
• Must be a self-starter with excellent follow-through skills
• Valid California Driver's License and clean driving record required. Must also have daily

access to a car.

• Must also have the ability to work with homeless youth and with diverse staff, clients,

and volunteers.

• Experience with US Department of Housing and Urban Development (HUD) programs a

Plus

• Proficient in Google Suite
• Experienced in using the ONE System (preferred)
• Bilingual in Spanish (preferred)

General Information:

• This is a full time & exempt position with an annual salary of $70,304 + benefits.
• This position works from our Housing Office in the Bayview/Hunters Point neighborhood.
• This position reports to the Housing Program Manager.

3rd Street Youth Center & Clinic is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis.