Housing Case Manager

Salvationarmynorth; Minneapolis (MN); On-site; Full time

Job summary

The Salvation Army Northern Division is seeking a Case Manager to provide individualized support for adult participants, facilitating their goals in housing and employment. You will be responsible for case management, participant recruitment, and maintaining accurate records while promoting social services. This full-time role emphasizes community outreach and offers a competitive benefits package.

Benefits

Medical/Dental/Vision/Hearing

Disability and Life Insurance

Flexible Spending Accounts

403(b) Retirement Accounts

Pension Plan

Generous Time Off

Qualifications

• Bachelor’s degree in a relevant field; experience may substitute for degree.
• State board licensure required if degree is in social work.
• Previous experience in social services required.

Responsibilities

• Provide short- and long-term, person-centered case management for adult participants.
• Maintain accurate participant records in case files and databases.
• Recruit eligible participants for housing programs through outreach.

Skills

Interpersonal skills

Communication skills

Organizational skills

Detail-oriented

Education

Bachelor’s degree in a relevant field

Tools

Microsoft Office

Job description

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The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations is “Doing the Most Good” by providing shelter, housing, and holistic, person-centered, supportive services to over 300 single adults each night. HLC also offers worship services, pastoral care, and connections to community partners.

The Case Manager provides individualized case management to support adult participants in achieving housing, employment, and self-sufficiency goals. This role is responsible for maintaining accurate participant records, recruiting eligible participants, and promoting social services programs. Additionally, the Case Manager engages in community outreach, supports organizational initiatives, and facilitates educational opportunities to connect participants with valuable resources.

Essential Functions (approximate Time Spent)

• Case Management (75%): Provide short- and long-term, strength-based, person-centered, and holistic case management for adult participants. Develop and implement individualized service plans, monitor progress, and support participants in achieving goals related to housing, employment, and self-sufficiency.
• Participant Information Management (10%): Maintain accurate and up-to-date participant records in case files and databases. Ensure all case notes, assessments, and progress updates are documented in a timely and compliant manner.
• Participant Recruitment & Program Promotion (5%): Recruit eligible participants for housing programs through outreach and referrals. Promote social services and corps programs to increase engagement and accessibility.
• Community & Organizational Engagement (5%): Support and promote The Salvation Army and HLC initiatives by collaborating with colleagues and participating in community events, forums, and outreach activities.
• Educational Opportunities & Resource Development (5%): Facilitate individual and group educational sessions. Contribute to the maintenance of a catalog of local community resources and service providers to support participant success.
  
  

1010 Currie Avenue, Minneapolis

40 Hours/week

$23.29-26.88/hour

Education And Experience

• Bachelor’s degree in a relevant field; a combination of education and experience may be considered in place of a degree.
• State board licensure is required if the degree is in social work.
• Previous experience in social services is required.
• Experience with long-term case management is preferred.
• Must successfully pass all required background checks.
• A valid driver’s license is preferred, and candidates must meet the MVR requirements.
  
  

Competencies

• Strong interpersonal and communication skills with the ability to engage effectively with diverse populations.
• Demonstrates integrity, professionalism, and discretion when handling confidential information.
• Highly organized with strong attention to detail.
• Proficient in Microsoft Office, databases, and general PC use.
  
  

Working Conditions

• Variety of work, sitting approximately 50% of the time with some prolonged standing, walking, and bending.
• Must be able to lift to 20 pounds occasionally.
• Work is conducted in a professional setting and is not eligible for hybrid, remote-friendly work arrangement.
• Requires clear and effective communication with colleagues, participants, and community members.
  
  

Responsibilities

Supervisory Responsibilities

None.

Requirements

Driving/Travel Requirements

If approved, drive agency or personal vehicle locally to support the mission.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as employees of The Salvation Army, they will support its religious mission.

This job description is not all-inclusive. It is intended to identify the essential functions of the position. The supervisor may assign other duties, responsibilities, and tasks.

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Fair Chance Hire

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Benefits

The Salvation Army offers a competitive benefits package including:

• Medical/Dental/Vision/Hearing
• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off
  
  

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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