Housing Case Manager

HAMILTON HEALTH CENTER INC; Harrisburg (Dauphin County); On-site; USD 42,000 - 64,000; Full time

Job summary

Hamilton Health Clinic in Harrisburg, PA seeks a Housing Case Manager to provide formal case management and housing support to opioid-dependent individuals, promoting recovery and independent living goals.

The role coordinates housing-related activities, connects clients with community resources, and supports treatment and recovery plans while maintaining documentation and compliance with regulations.

Qualifications

• Bachelor's degree in Psychology, Social Work, Education, Criminal Justice, Social Sciences, Addictions, or related field preferred.
• In lieu of a Bachelor's degree, a minimum of ten (10) years of experience in the human services field with enrollment in and pursuit of a Bachelor's degree within six months.
• At least one year of related experience preferred; other combinations of education, training, and experience may be considered.
• PA State Police Criminal Record Check, Child Abuse History Clearance, and FBI Criminal Record Check required.
• Valid Pennsylvania driver’s license, reliable transportation, and current automobile insurance.

Responsibilities

• Provide service coordination including case management, care coordination, client advocacy, and action plan development.
• Meet regularly with clients to implement housing plans and stability goals.
• Assist with budgeting, employability, family support services, counseling referrals, and community connections.
• Maintain relationships with landlords, housing agencies, and community resources for housing opportunities.
• Document service coordination activities in the continuum of care in a timely manner.
• Review and modify Service Plans to support treatment and recovery goals.
• Arrange advocacy services for housing, court involvement, or family support needs.

Skills

Case management

Recovery support

Housing stability

Interpersonal skills

Documentation

Time management

Education

Bachelor's degree in Psychology, Social Work, Education, Criminal Justice, Social Sciences, Addictions, or related field

10 years in human services + pursuing Bachelor's in related field

Job description

Description

Working under the guidelines of the Center of Excellence, the Housing Case Manager provides formal case management and housing support services to eligible opioid-dependent individuals to promote recovery, stability, and healthy outcomes. This position coordinates housing-related activities, connects clients with community resources, and supports clients in achieving treatment, recovery, and independent living goals.

ESSENTIAL FUNCTIONS

• Provide service coordination including case management, care coordination, client advocacy, and development of action plans to help clients achieve identified goals.
• Meet regularly with clients to implement housing plans, stabilize clients in their homes, and develop individualized life plan goals.
• Encourage client progress by assisting with budgeting, employability, family support services, counseling referrals, and community resource connections.
• Maintain relationships with landlords, housing agencies, and community resources to connect clients with housing opportunities.
• Document service coordination activities throughout the continuum of care in a timely and accurate manner.
• Assess and review Service Plans with clients and make appropriate modifications to support treatment and recovery goals.
• Arrange advocacy services related to housing concerns, court involvement, family support services, or other client needs.
• Maintain an updated list of community agencies, housing resources, and required documentation needed for housing and service applications.
• Maintain ongoing communication with clients and support systems to encourage adherence to treatment and recovery plans.
• Provide transportation support when appropriate to reduce barriers to care and continuity of services.
• Establish and maintain collaborative relationships with civic groups, community agencies, governmental entities, and other professionals to ensure appropriate referrals and identify service gaps.
• Apply confidentiality regulations appropriately and maintain compliance with all applicable policies and regulations.
• Complete reports, documentation, and required paperwork within established timeframes.
• Attend all required meetings, trainings, and community outreach events.
• Complete all required drug and alcohol case management trainings and addiction-related educational requirements.
• Maintain all required certifications and annual training requirements.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

• Knowledge of case management principles, recovery support services, and housing stability practices.
• Ability to coordinate housing-related services and community resource referrals.
• Ability to develop individualized housing and recovery plans with clients.
• Knowledge of community resources, landlord engagement practices, and housing advocacy.
• Ability to maintain accurate and timely documentation.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Ability to establish professional relationships with clients, agencies, and community partners.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Ability to work independently while managing multiple priorities and deadlines.
• Ability to support individuals experiencing substance use disorders and related social challenges.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree in Psychology, Social Work, Education, Criminal Justice, Social Sciences, Addictions, or related field preferred.
• In lieu of a Bachelor's degree, a minimum of ten (10) years of experience in the human services field is required, along with enrollment in and continued pursuit of a Bachelor's degree program in Social Work, Case Management, Social Science, Psychology, Addictions, or related field within the first six (6) months of employment.
• At least one (1) year of related experience preferred. Other combinations of education, training, and experience may be considered.
• PA State Police Criminal Record Check, Child Abuse History Clearance, and FBI Criminal Record Check required.
• Valid Pennsylvania driver's license, reliable transportation, and current automobile insurance coverage required.
• Must be able to handle moderate physical activity, including lifting up to 25 pounds, standing and/or walking for extended periods, and communicating effectively in person and by telephone.

EQUAL OPPORTUNITY EMPLOYER

Hamilton Health Clinic is an equal opportunity employer. We are committed to providing an inclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with co-workers, internal and external customers, and outside contractors and vendors.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING SKILLS

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS/MOTOR COORDINATION

Requires hand-eye coordination; finger dexterity, and a combination of sitting, standing, climbing, stooping, balancing, kneeling, reaching, carrying, pushing, pulling, lifting (up to 15 pounds). Must be able to write, type, use telephone and computer systems, and other office equipment. May require sitting or standing for long periods of time.

WORK ENVIRONMENT

Exposure to routine medical office/health clinic conditions as well as adverse environmental conditions such as dust, temperature and noise extremes, etc. May be exposed to infectious or contagious disease.

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.