Housing Care Manager - Hillcrest

Hudson River Housing; City of Poughkeepsie (NY); Sur place; USD 45 000 - 55 000; Plein temps

Résumé du poste

Hudson River Housing is seeking a dedicated Housing Care Manager in New York. The role involves delivering services, guiding participants, and coordinating care within assigned programs, with emphasis on crisis intervention, intake, and goal-driven service plans.

You will collaborate with families and providers, offer counseling, arrange workshops, and monitor progress toward goals while ensuring ethical standards and confidentiality.

Qualifications

• BA/BS in human service field or equivalent combination of education, training and experience.
• Two years related work experience with youth population. Reading and writing skills and strong communication needed.
• Excellent organizational skills with ability to prioritize demands.
• Sensitivity toward diverse populations and ability to relate to individuals from diverse backgrounds.
• Responsible, non-judgmental; able to work independently and in a team.
• Commitment to ethics and maintaining boundaries with participants.
• Dependable and flexible.

Responsabilités

• Provide information about the program, crisis intervention, and screen applicants.
• Orient participants to program and conduct intake interviews.
• Develop goal-oriented service plans with participants and families.
• Offer guidance and support to meet basic needs and achieve goals.
• Facilitate referrals and advocate for participants to obtain services and entitlements.
• Collaborate with staff and external providers to coordinate care.
• Provide individual, group and family counseling per case plan.
• Arrange workshops, support groups, and activities to build living skills and support systems.
• Monitor adherence to program rules and intervene in crises.
• Track progress toward goals and adjust plans as needed.
• Participate in interviews, reviews, trainings, and agency events.
• Maintain confidential files and records; support discharge planning and follow-up.
• Provide office and program management support; contribute to program evaluation.
• Engage in ongoing training for professional growth.

Connaissances

Strong communication

Organizational skills

Cultural sensitivity

Teamwork

Formation

BA/BS in human service field

Description du poste

General Description

The Care Manager is responsible for providing services to and individuals in their assigned program. These services may include providing general information about program, crisis intervention services, developing comprehensive goal-oriented service plans, providing an appropriate level of guidance and support, facilitating referrals, and serves as advocate on behalf of participant to assist them in securing services, entitlements and support to reach their goals.

• Providing general information about program, crisis intervention services, and may screen or participate in the screening of applicants for acceptance into program.
• Orienting participants to program and conducting intake interviews to collect information and assess the needs and strengths of program participants.
• Developing comprehensive goal-oriented service plan in conjunction with program participant and where appropriate their family members, service providers and/or significant others.
• Providing an appropriate level of guidance and support to assist participants in meeting basic needs, addressing their service plan goals, overcoming challenges and coping with disappointment.
• Facilitating referrals and serves as advocate on behalf of participant to assist them in securing services, entitlements and support to reach their goals.
• Sharing information with other program staff members and collaborating with outside service providers to ensure participants needs are addressed in a coordinated manner.
• Providing individual, group and family counseling in accordance with goals and participants’ case plan.
• Facilitating or arranging for facilitation of workshops, support groups and other activities to help participants develop living skills, increase interpersonal relations and support systems, maintain healthy life styles and enrich their lives.
• Monitoring participants’ compliance with program rules and requirements, intervening to stabilize crisis situations and delivering positive and negative consequences in accordance with program procedures.
• Monitoring progress toward service plan goals at regular intervals establishing new goals and strategies as needed.
• Participating in applicant interviews, case reviews, staff meetings, training sessions, supervisory meetings, committee meetings, agency events, and other activities as directed.
• Monitoring confidential participant files, case notes, records and reports as requested.
• Assisting participants in preparing for discharge, developing a discharge and/or aftercare plan, and maintaining agreed upon follow-up contact.
• Providing general office support, operation support, and assistance with general program management when necessary and as directed.
• Participating in planning efforts to evaluate program’s effectiveness, identify needs and trends, and develops strategies to overcome challenges and enhance program quality.
• Obtaining ongoing training as required and as necessary to effectively perform duties and provide professional growth.

Description

Hudson River Housing, Inc.

Position: Housing Care Manager

Salary: $50,000

General Description

The Care Manager is responsible for providing services to and individuals in their assigned program. These services may include providing general information about program, crisis intervention services, developing comprehensive goal-oriented service plans, providing an appropriate level of guidance and support, facilitating referrals, and serves as advocate on behalf of participant to assist them in securing services, entitlements and support to reach their goals.

Principal Duties

• Providing general information about program, crisis intervention services, and may screen or participate in the screening of applicants for acceptance into program.
• Orienting participants to program and conducting intake interviews to collect information and assess the needs and strengths of program participants.
• Developing comprehensive goal-oriented service plan in conjunction with program participant and where appropriate their family members, service providers and/or significant others.
• Providing an appropriate level of guidance and support to assist participants in meeting basic needs, addressing their service plan goals, overcoming challenges and coping with disappointment.
• Facilitating referrals and serves as advocate on behalf of participant to assist them in securing services, entitlements and support to reach their goals.
• Sharing information with other program staff members and collaborating with outside service providers to ensure participants needs are addressed in a coordinated manner.
• Providing individual, group and family counseling in accordance with goals and participants’ case plan.
• Facilitating or arranging for facilitation of workshops, support groups and other activities to help participants develop living skills, increase interpersonal relations and support systems, maintain healthy life styles and enrich their lives.
• Monitoring participants’ compliance with program rules and requirements, intervening to stabilize crisis situations and delivering positive and negative consequences in accordance with program procedures.
• Monitoring progress toward service plan goals at regular intervals establishing new goals and strategies as needed.
• Participating in applicant interviews, case reviews, staff meetings, training sessions, supervisory meetings, committee meetings, agency events, and other activities as directed.
• Monitoring confidential participant files, case notes, records and reports as requested.
• Assisting participants in preparing for discharge, developing a discharge and/or aftercare plan, and maintaining agreed upon follow-up contact.
• Providing general office support, operation support, and assistance with general program management when necessary and as directed.
• Participating in planning efforts to evaluate program’s effectiveness, identify needs and trends, and develops strategies to overcome challenges and enhance program quality.
• Obtaining ongoing training as required and as necessary to effectively perform duties and provide professional growth.

Qualifications

Education/Knowledge:

BA/BS in human service field or equivalent combination of education, training and experience.

Experience:

Two years related work experience with youth population. Must have competent reading and writing skills along with strong communication skills.

Required Behaviors

• Must have excellent organizational skills and have the ability to prioritize the demands of the job.
• Must demonstrate sensitivity toward the Program’s target population, and ability to comfortably and effectively relate to individuals of diverse backgrounds, and be respectful of cultural differences.
• Must be responsible, non-judgmental able to work independently and as part of a team.
• Must have a strong commitment to personal and professional ethics and standards and be able to set and maintain appropriate boundaries with Program participants.
• Must be dependable and flexible.

License Requirements:

Valid NYS Driver’s License required. Must have a valid license to transport clients as necessary and/or to be able to get to the various worksites located throughout the agency. Proof a valid car insurance policy is necessary when required to use personal vehicle for travel.

Physical Demands

Must be able to climb multiple sets of stairs. Must be able to lift a minimum of 25 pounds to assist with youth moving in and out of apartments.

Other:

Home or cellular telephone required. Basic computer literacy necessary. Specific clearances may be necessary depending on position being hired for.