Housing Allocations Specialist

Allscreens Nationwide Ltd; Michigan; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Pool car scheme

Job summary

West Lothian Council is seeking an Allocations Assistant to join the Housing Need Allocations Team in West Lothian. The role supports processing applications and supporting evidence to deliver sustainable outcomes for applicants.

The post involves handling high volumes in a busy team, providing first-line customer service, and ensuring accuracy and compliance in data processing. A fixed-term period leads to potential permanent opportunities within the council.

Qualifications

• Experience delivering excellent customer service.
• Strong attention to detail when managing data and documents.
• Ability to communicate clearly with applicants and partners.

Responsibilities

• Process allocations applications and supporting evidence.
• Ensure compliance with legislation and good practice in allocations.
• Deliver a high-quality, customer-focused service as a first point of contact.

Skills

Customer service

Attention to detail

Data processing

Communication skills

Job description

West Lothian Council is seeking an Allocations Assistant to join the Housing Need Allocations Team in West Lothian. The role supports processing applications and supporting evidence to deliver sustainable outcomes for applicants.

The post involves handling high volumes in a busy team, providing first-line customer service, and ensuring accuracy and compliance in data processing. A fixed-term period leads to potential permanent opportunities within the council.