Housing Access & Case Management Specialist

Educational Alliance; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Generous PTO Policy

Medical & Dental Insurance

Pension Plan

403b Retirement Plans

Discount Perks for Movies, Broadway &

Free Gym Membership

Discounts to Educational Alliance

Job summary

Educational Alliance (EA), a historic New York City institution, seeks a Social Care Network Housing Specialist to lead housing assessments, case management, and linkage to rental subsidy programs within the Center for Recovery and Wellness. You will work with Medicaid recipients, real estate partners, and care teams to coordinate housing solutions and support services.

The role requires 2+ years in housing services, strong communication, and knowledge of Section 8/HUD/HRA programs, with a focus

Qualifications

• Associate's or Bachelor's degree in Social Work, Human Services, Urban Planning, or a related field (or equivalent experience)
• Minimum 2 years of experience in housing services, case management, or working with vulnerable populations
• Experience in pre-tenancy services (interviews, housing search and application process, tenant rights/eviction education, and case management or social services)
• Knowledge of local, state, and federal housing assistance programs (Section 8, HUD, HRA, etc.)
• Excellent communication, interpersonal, and active listening skills
• Technological proficiency with data entry, recordkeeping, and screening tools
• Ability to assess housing needs and develop individualized housing plans
• Knowledge of Medicaid eligibility, benefits, and referral systems

Responsibilities

• Conduct outreach to Medicaid recipients referred for housing services
• Assess housing needs and develop individualized housing plans
• Complete applications for housing and rental subsidy programs
• Assist in finding temporary or emergency housing as needed
• Collaborate with care teams and community partners to ensure coordinated support
• Document interactions, referrals, and follow-ups accurately in case management platform
• Maintain confidentiality and act with cultural sensitivity and empathy
• Develop relationships with community groups/agencies in partnership with the Center
• Adhere to agency and program-specific policies and procedures
• Attend staff meetings, trainings, and other pertinent events as recommended by supervisors
• Perform any other duties as required

Skills

Communication skills

Interpersonal skills

Active listening

Education

Associate’s or Bachelor’s degree in Social Work or related field

Tools

Data entry software

Recordkeeping systems

Screening tools

Job description

Educational Alliance (EA), a historic New York City institution, seeks a Social Care Network Housing Specialist to lead housing assessments, case management, and linkage to rental subsidy programs within the Center for Recovery and Wellness. You will work with Medicaid recipients, real estate partners, and care teams to coordinate housing solutions and support services.

The role requires 2+ years in housing services, strong communication, and knowledge of Section 8/HUD/HRA programs, with a focus