Houseperson- Residence Inn by Marriott Annapolis

Colwen Management Inc; Annapolis (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Flexible Spending Accounts

Paid Time Off

Employee Assistance Program

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program for Assn

Exclusive Associate Discounts

Training and Development Programs

Job summary

Residence Inn Annapolis, part of Colwen Hotels, is seeking a friendly Houseperson to maintain the cleanliness and appearance of the hotel public areas and assist the housekeeping team with stocking and delivering supplies.

Responsibilities include prioritizing tasks from the MOD, responding to guest requests, cleaning public areas, and supporting room attendants. The role requires a rotational 7-day schedule, including evenings and holidays, with a strong emphasis on guest satisfaction.

Qualifications

• Proven experience as a cleaner or housekeeper.
• Detail oriented and thorough.
• Excellent customer service skills, pleasant and friendly.
• Ability to work with little supervision and maintain high performance.
• Willingness to work a rotational 7-day schedule including evenings, weekends and holidays.

Responsibilities

• Receive assignments and shift checklist and prioritize items.
• Respond to guest requests and other departments promptly.
• Maintain cleanliness of hotel exterior and public areas.
• Deep clean assigned areas including carpets, fixtures and elevators.
• Assist room attendants and support housekeeping team as needed.
• Notify maintenance of repairs and set up function/meeting rooms.

Skills

Customer service

Attention to detail

Discretion

Time management

Teamwork

Job description

Houseperson- Residence Inn by Marriott Annapolis

Requisition Number: HOUSE005673

• Posted : August 19, 2026
• Full-Time

Locations

Showing 1 location

Annapolis, MD 21401, USA

Description

Residence Inn Annapolis, a Colwen Hotels property, is seeking a friendly and detail oriented Houseperson to join our team. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies. To be successful in this role, you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.

General Responsibilities:

• Receive list of assignments and/or shift checklist from MOD and prioritize items
• Respond promptly to requests from guests and other departments
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas
• Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, awning poles, signage and hotel entrance
• Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures and guest elevators
• Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area and employee restroom
• Dust, polish furniture and remove marks /stains from walls and furnishing
• Remove all trash, dirty linens, towels and room service items from public areas
• Vacuum carpets and clean floors
• Deliver items to guest rooms upon request from front desk
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Clean guest rooms on occasion
• Notify maintenance department of needed maintenance or repairs
• Clean and set up function /meeting rooms according to function sheets
• Move and arrange furniture, turn mattresses
• Empty trash receptacles and transport trash to dumpster
• Take found items to designated lost and found area
• Provide support to room attendants
• Perform other duties as assigned

Requirements:

• Proven experience as a cleaner or housekeeper preferred
• Perform consistent work at the highest standard
• Remain discreet and respect privacy of guests
• Work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Excellent customer service skills, pleasant and friendly
• Detail oriented and thorough
• Willingness to work rotational 7-day work cycle, including evenings, weekends, and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Compensation:

Hourly Wage: $16.00

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.