Houseperson RDC - DoubleTree by Hilton San Francisco Airport (Burlingame)

Hilton Global in; Burlingame (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Houseperson RDC to maintain cleanliness and respond to guest requests at their DoubleTree by Hilton location. This role emphasizes deep cleaning, guest interaction, and teamwork to ensure exceptional service and a welcoming environment.

Qualifications

• Demonstrated hospitality and customer focus.
• Ability to maintain cleanliness and respond to guest requests.

Responsibilities

• Perform detailed cleaning of Guestrooms and other areas.
• Greet guests and assist with requests.
• Report maintenance issues and stock supply rooms.

Skills

Hospitality

Integrity

Teamwork

Customer Focus

Adaptability

Job description

Houseperson RDC - DoubleTree by Hilton San Francisco Airport (Burlingame) (Finance)

Houseperson RDC - DoubleTree by Hilton San Francisco Airport (Burlingame) (Finance)

A Houseperson RDC is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Primarily focus will be deep cleaning of Guestrooms.

What will I be doing?

As a Houseperson RDC, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Perform detailed / deep cleaning (such as cleaning carpet edges behind furniture, move furniture and large appliance to clean items and surround areas, clean vents/filters, mattress rotation, grout bathroom, etc.) of Guestrooms and any other assigned designated area.
• Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
• Greet guests in a friendly manner
• Report maintenance deficiencies and items in need of repair
• Stock and maintain supply rooms, as needed
• Deliver guest requests and assist in cleaning guest rooms, as needed

The hourly rate is $22.00 - $26.00 and is based on applicable and specialized experience and location.
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!