Houseperson (Part-Time)

Martin Resorts, Inc.; Atlanta (GA); On-site; USD 16,531 - 22,041; Full time

Job summary

Element Atlanta Buckhead is seeking a dedicated housekeeping associate to maintain cleanliness of guest rooms, corridors and public areas at 3491 Piedmont Rd NE, Atlanta. You will stock linen, lift and move supplies, and follow SOPs to ensure best guest experience in a Peregrine Hospitality property.

Responsibilities include responding to guest requests, maintaining sanitation, and working with a team to uphold safety standards while adhering to flexible scheduling needs.

Qualifications

• Experience: Minimum 3 months housekeeping or relevant experience
• Additional: Will be required to work flexible scheduled shifts based on business needs

Responsibilities

• Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants.
• Empty room attendant carts of soiled linen and trash.
• Anticipate guests’ needs, respond promptly and acknowledge all guest service requests.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

Skills

Detail oriented

Multitask

Team player

Safety awareness

Lift up to 50 pounds

Job description

Element Atlanta Buckhead, 3491 Piedmont Rd NE, Atlanta, GA 30305, USA

Responsibilities

• Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants.
• Empty room attendant carts of soiled linen and trash.
• Anticipate guests’ needs, respond promptly and acknowledge all guest service requests.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Strip and service assigned guest rooms/floors by assignment, category and priority.
• Remove all dirty terry and linen and replace with clean per designated layout.
• Clean ice machines and ensure ice machine area is clean and presentable for guests.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner.
• Replace all guestroom items required by SOP.
• Remove all trash, dust, debris and foreign particles from furniture, drapes, mini bar, doors, walls and fixtures.
• Clean windows in guestrooms and hotel areas as assigned.
• Move/arrange furniture and mattresses as requested for recurring cleaning and maintenance.
• Complete recurring projects including deep cleaning and waxing/polishing floors.
• Refurnish room with supplies, towels, etc., as required.
• Return and restock cart at end of shift.
• Turn over any lost and found items from guest rooms to the supervisor.
• Follow 4 Keys service standards, standard operating procedures, and safety standards.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all applicable policies and procedures while continuously striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Skills and Abilities

• Understand the mission, vision, and goals of the hotel.
• Ability to prioritize and work efficiently with limited supervision.
• Detail oriented and able to multitask efficiently.
• Ability to speak, understand, and communicate in the primary language(s) used in the workplace.
• Excellent communication, follow up, and organizational skills.
• Ability to push, pull, bend, squat and lift up to 50 pounds regularly.
• Safety requirements of PPE as needed for duty and with use of required tools and equipment.
• Perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow up.
• Be a clear thinker, remain calm and resolve problems with good judgment.
• Follow directions thoroughly; understand guest service needs; work cohesively with co-workers as part of a team.
• Endure various physical movements throughout the work areas.
• Satisfactorily communicate with guests, management and co-workers to ensure understanding.

Job Qualifications / Requirements

Experience: Minimum 3 months housekeeping or relevant experience

Additional: Will be required to work flexible scheduled shifts based on business needs

Physical Requirements

• Must be able to lift and/or carry up to 40 pounds frequently to assist guests
• Ability to stand for extended periods of time
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests in normal in-person and phone conversations
• Ability to bend and twist, push, and pull, stoop, and kneel
• Ascend and descend a ladder

Reasonable Accommodation

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail].

Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.