Houseperson Housekeeping

Residence Inn, Chicago Deerfield; Deerfield (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

Residence Inn Chicago Deerfield is seeking a Housekeeping Houseperson to support the housekeeping team by keeping public spaces spotless, assisting Room Attendants, and ensuring supplies are stocked and delivered.

You will clean lobbies and corridors, collect linens, restock closets, respond to guest requests, and help set up meeting rooms while following safety procedures and PPE guidelines. This on-site role requires weekend/holiday availability and physical stamina.

Qualifications

• Previous housekeeping experience in a hotel environment is preferred.
• Ability to communicate effectively, verbally and in writing.

Responsibilities

• Clean and maintain hotel public areas (lobbies, hallways, elevators, restrooms, fitness center, and other common spaces).
• Assist Room Attendants by stripping linens from vacated rooms.
• Collect and remove soiled linens, trash, and recyclables from guest floors and carts.
• Restock housekeeping closets and ensure supplies are organized and ready for use.
• Respond to guest requests and deliver items courteously.
• May set up and break down meeting/event rooms as needed.
• Follow safety procedures and use PPE as outlined on SDS.
• Report maintenance or safety issues promptly.

Job description

Description

The Housekeeping Houseperson supports the housekeeping team by maintaining cleanliness in public spaces, assisting Room Attendants, and ensuring supplies and equipment are properly stocked and delivered. This role is essential for keeping both guest-facing and back-of-house areas clean, safe, and inviting.

• Clean and maintain hotel public areas, including lobbies, hallways, elevators, restrooms, fitness center, and other common spaces (interior and exterior).
• Assist Room Attendants by stripping linen from vacated guest rooms.
• Collect and remove soiled linens, trash, and recyclables from guest floors and housekeeping carts.
• Restock housekeeping closets and ensure supplies are organized and ready for use.
• Respond promptly to guest requests (extra linens, cribs, rollaway beds, etc.) and deliver items courteously.
• May set up and break down meeting/event rooms as assigned.
• Maintain cleanliness and safety of service areas, including storage rooms and housekeeping workspaces.
• Report maintenance or safety issues immediately (e.g., spills, broken equipment, lighting).
• Follow all hotel safety, security, and sanitation procedures.
• Provide courteous and professional service when interacting with guests and co-workers
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS).
• Comply with hotel security, fire regulations and all health and safety legislation.
• Assist other departments wherever necessary and maintain good working relationships.
• Other duties as assigned by management.

Requirements

Requirements:

• Previous housekeeping experience in a hotel environment highly desired.
• Ability to communicate verbally and in writing to follow job duties.
• Ability to work varied schedule as necessary including weekends and holidays.

Physical Requirements:

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs.
• Must tolerate exposure to cleaning solutions.
• Must be able to push up to 75 pounds, lift and carry up to 25 lbs.
• Must be able to visually inspect public areas to ensure adherence to standards.