Houseperson - Hotel

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Hersheypark admission

Employee discounts

401K Contributions

Job summary

The Hotel Hershey, a luxury resort within Hershey Entertainment & Resorts, seeks a full-time team member for housekeeping. Responsibilities include daily cleaning of guest rooms and public areas, carpet care, and assisting guests with needs. The role requires reliability and a professional appearance.

Candidates should be at least 18, have a valid driver’s license, and pass a post-offer physical. Union schedule may apply with evening/weekend hours.

Qualifications

• Professional guest service attitude and professional appearance.
• Self-motivated and able to work independently.
• Ability to handle multiple tasks and follow instructions.
• Ability to operate standard cleaning equipment and meet high cleanliness standards.

Responsibilities

• Perform daily room and public area cleaning at The Hotel Hershey and Villas.
• Clean sundecks, porches, carpets, floors and restrooms.
• Transport trash and deliver/resolve guest needs as required.
• Move furniture and assist with minor repairs as directed.
• Follow safety guidelines and maintain a clean, inviting environment.

Skills

Guest service

Self-motivated

Multi-tasking

Communication

Cleaning standards

Tools

Carpet shampoo machine

Floor scrubber

Vacuum cleaner

Power washer

Job description

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Responsible for performing daily routine cleaning in guest areas at The Hotel Hershey and The Villas at the Hotel Hershey.
• Cleaning sundecks and porches.
• Vacuuming and shampooing carpets and corridors.
• Scrubbing and waxing floors.
• Cleaning elevators and restrooms.
• Collecting trash.
• Stocking closets including linens and room amenity supplies
• Delivering and removing cots, cribs, or other special guest needs.
• Cleaning air vents/ lights in out-of-reach areas.
• Making minor repairs.
• Moving furniture.
• Unloading delivery trucks.
• Transporting items around property as needed.
• Performing all other duties as assigned.

Qualifications

• Must be at least 18 years of age or older.
• Must have a valid driver's license.
• This position requires successful completion and passing of the post-offer employment physical exam.

Knowledge, Skills, And Abilities

• Professional guest service attitude, well-groomed, professional appearance, and self-confidence.
• Self-motivated and capable of working alone.
• Ability to handle multiple tasks at once.
• Ability to understand and communicate instructions, both written and verbal.
• Ability to operate standard cleaning equipment; carpet shampoo machine, floor scrubber, vacuum cleaner, high-pressure power washer, etc.
• Must have the visual ability to meet our very high cleaning standards.

Job Demands

• Proper footwear to be provided by employee.
• Considerable walking and pushing/ pulling of heavy carts involved.
• Ability to safely use chemicals in and around the workplace meeting OSHA standards.
• Ability to lift a maximum of 50 lbs.
• Ability to operate a vehicle to transport trash to designated areas on property.
• Standing, walking, bending, kneeling, handling, stooping, reaching, lifting and repetitive motions.
• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.