Houseperson- Hampton Inn

Strand Hospitality Services; Belmont (NC); On-site; USD 19,000 - 21,000; Part time

Benefits offered by this job

401(k) Fidelity plan with companyMatch

Life Insurance

Employee discounts

Job summary

Strand Hospitality Services seeks a Houseperson for the Hampton Inn Charlotte—Belmont @ Montcross in Belmont, NC. This part-time, non-exempt role involves maintaining the cleanliness of guest rooms and public spaces, and supporting other hotel departments as needed.

The Houseperson will greet guests, stock supplies, and assist with linen management, elevators, and service areas to uphold Strand’s standards of comfort and care. A strong team player with initiative is essential.

Qualifications

• Candidates should maintain high cleanliness standards across guest rooms and public areas.
• Must work well with guests and team, handling requests promptly and courteously.

Responsibilities

• Greet guests and respond to needs promptly.
• Clean corridors, guest areas, lobby, service areas and linen closets.
• Empty and manage trash in housekeeping areas.
• Deliver and arrange rollaway beds/cribs as required.
• Strip beds and assist in room turnover per shift.

Skills

Quality of Cleanliness

Guest Satisfaction

Initiative

Communication

Job description

• Base Pay $13.50 - $15.00 / Hour
• Employee Type Part Time-Non-Exempt

Join the Hampton Inn Charlotte - Belmont @ Montcross, a Strand Hospitality managed hotel!

We offer many competitive benefits for our valued employees!

Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. Associates also receive a life insurance policy, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!

Job Summary

The Houseperson provides a clean and pleasant environment for the guest, by maintaining the cleanliness and the appearance of guest accommodations and public space. This position may spend a large amount of time assisting other departments in a wide variety of duties based on the needs of the hotel.

Duties and Responsibilities

The Houseperson's responsibilities include, but are not limited to:

• Greet and welcome the guest. Offer assistance to the guest and respond to the guest's needs promptly and courteously.
• Clean corridors, guest areas, lobby, service areas and linen closets
• Empty housekeepers' trash and linen bags
• Carry trash to dumpster
• Deliver rollaway beds and cribs to guestrooms
• Turn mattresses as directed by management
• Stock supplies needed for linen closets
• Vacuum public areas and corridors
• Mop vending machine areas and keep machines clean
• Check and clean all public restrooms several times daily
• Check an clean all elevators several times daily
• Assist with luggage handling
• Strip beds and/or clean rooms when needed
• Check lights and change bulbs
• Assist in the unloading and storing of deliveries
• Complete duties and confirm on shift checklist as assigned
• Various other duties assigned by Supervisor

Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RE SPECTFUL

ADAP T IVE

SE RVICE

ACCOUNT ABLE

U NIFIED

DE DICATED

Houseperson Core Competencies

• Quality of Cleanliness
• Guest Satisfaction
• Initiative
• Frequent standing, walking and bending forward and trunk rotation while standing
• Frequent stair climbing, kneeling and reaching both above and below shoulders
• Vision - must have the ability to adjust focus as well as use of peripheral and depth/distance vision
• Hands/Fingers - frequent use of fine motor skills
• Ability to communicate effectively with guests and coworkers in a positive and professional manner
• Frequent lifting and carrying up to 50 lbs.
• Frequent pushing and pulling up to 100 lbs.
• Frequent squatting, ladder climbing and crawling

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.