Hotel Houseperson

SpringHill Suites Charlotte City Center; Charlotte (NC); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

SpringHill Suites Charlotte City Center in Charlotte, NC is seeking a full-time Houseperson to help maintain a clean, welcoming hotel. Shifts run 8am–4pm, with weekday and weekend availability required.

As a Houseperson you will perform cleaning tasks, assist with room servicing, restock amenities, and help guests by delivering requested items. The role emphasizes safety, guest service, and following brand standards.

Qualificações

• Prior housekeeping experience or other relevant environmental services experience.
• Must be available to work any hours/days of the week necessary to meet business requirements.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals.

Responsabilidades

• Cleans hotel according to standards and within required timeframes to include but not limited to: dusting furniture, sweeping, washing walls, scrubbing floor, washing windows, doors panels and sills; emptying trash, vacuuming carpets, upholstered furniture, and draperies; cleaning bathroom.
• Maintains guest hallways, ensuring they are neat, clean and free of linen and trash.
• Completes work projects as assigned by supervisor and management.
• Cleans and polishes floors, windows, mirrors, vending machines, and ice machines.
• Vacuums, shampoos, and removes soiled spots from carpets as required.
• Removes all litter from public spaces.
• Transports trash and waste to disposal areas.
• Supports housekeepers by assisting with room servicing, including but not limited to, stripping beds, removing trash, bagging linen and transporting to laundry, etc.
• Aids guests by delivering requested service items and amenities to guestrooms.
• Uses housekeeping chemicals as necessary to clean assigned areas to standard.
• Prevents any damage to hotel property by exercising proper caution with chemicals and equipment.
• Ensures proper maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner.
• Actively engages guests. Identifies the needs of our guests and meets these needs, aiming to exceed expectations at every opportunity.

Conhecimentos

Customer service

Verbal communication

Professional appearance

Cleaning techniques

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Houseperson Full Time SpringHill Suites City Center, Charlotte, NC, US

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The SpringHill Suites by Marriott, located in Uptown Charlotte, is hiring for full-time Housepersons. The hours are 8am-4pm; weekday and weekend availability is required.

PRIMARY PURPOSE:

To contribute to an attractive and clean hotel, in accordance with company and brand standards.

PRIMARY DUTIES

• Cleans hotel according to standards and within required timeframes to include but not limited to: dusting furniture, sweeping, washing walls, scrubbing floor, washing windows, doors panels and sills; emptying trash, vacuuming carpets, upholstered furniture, and draperies; cleaning bathroom
• Maintains guest hallways, ensuring they are neat, clean and free of linen and trash
• Completes work projects as assigned by supervisor and management
• Cleans and polishes floors, windows, mirrors, vending machines, and ice machines
• Vacuums, shampoos, and removes soiled spots from carpets as required
• Removes all litter from public spaces
• Transports trash and waste to disposal areas
• Supports housekeepers by assisting with room servicing, including but not limited to, stripping beds, removing trash, bagging linen and transporting to laundry, etc.
• Aids guests by delivering requested service items and amenities to guestrooms
• Uses housekeeping chemicals as necessary to clean assigned areas to standard
• Prevents any damage to hotel property by exercising proper caution with chemicals and equipment
• Ensures proper maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
• Actively engages guests. Identifies the needs of our guests and meets these needs, aiming to exceed expectations at every opportunity.

QUALIFICATIONS

• Prior housekeeping experience or other relevant environmental services experience
• Must be available to work any hours/days of the week necessary to meet business requirements
• Excellent customer service and verbal communication skills
• Maintain a professional business appearance, attitude, and performance
• Knowledge of cleaning techniques and safe use of cleaning equipment and chemicals

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to lift, push, pull and carry a minimum weight of approximately 50 lbs, stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.