Houseperson: Guest Experience & Pristine Spaces

Hotel Equities; Mesa (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Same-day pay

401(k)

Vision insurance

Life insurance

Paid time off

Parental leave

Job summary

Hotel Equities is seeking a detail-oriented Houseperson for Candlewood Suites in Mesa, Arizona. You will perform cleaning tasks across guestrooms, lobby, and public areas to ensure guest comfort and satisfaction.

The role requires physical stamina and the ability to work shifts, including weekends and holidays. The team emphasizes hospitality, privacy, and safety, with daily logs and proper handling of supplies and equipment.

Qualifications

• Work experience as a Room Attendant or Houseman/Houseperson is required.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts.
• Ability to work with little or no supervision while meeting high-performance standards.
• Ability to follow instructions.
• High school diploma is a plus.

Responsibilities

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

Cleaning

Stamina

Flexible schedule

Follow instructions

Supervision okay

Education

High school diploma

Tools

Cleaning equipment

Job description

Hotel Equities is seeking a detail-oriented Houseperson for Candlewood Suites in Mesa, Arizona. You will perform cleaning tasks across guestrooms, lobby, and public areas to ensure guest comfort and satisfaction.

The role requires physical stamina and the ability to work shifts, including weekends and holidays. The team emphasizes hospitality, privacy, and safety, with daily logs and proper handling of supplies and equipment.