Houseperson: Guest Experience & Cleanliness Champion

White Lodging Services, Inc.; Teaneck Township (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance and Disability

Paid Parental Leave

401(k) with company match

Vacation/PTO with rollover

Discounts on hotel rooms and dining

Tuition reimbursement

DailyPay option

Employee Assistance Program

Unlimited referral bonuses

Job summary

White Lodging Services, Inc. is seeking a Houseperson to support the housekeeping team and ensure housekeeping staff have the resources they need daily. You will help maintain cleanliness in guest areas, back-of-house spaces, and public areas across the hotels in our portfolio.

The role emphasizes guest satisfaction, teamwork, and physical stamina, with comprehensive training and opportunities for growth in a premium hospitality environment.

Qualifications

• Customer-focused approach with a passion for cleanliness.
• Ability to complete required training and sign-off on certifications.
• Physical ability to lift up to 25 lbs and stand for extended periods.

Responsibilities

• Deliver the highest quality of service to guests, anticipating and exceeding expectations.
• Restock linen closets, storage rooms, and other designated areas with clean linens and supplies.
• Assist with stripping guest rooms of linens and trash as needed.
• Vacuum and mop hallways, stairwells, and other common areas.
• Maintain a pristine lobby: clean the registration desk, remove fingerprints from glass doors, and vacuum floors.
• Clean and maintain public restrooms, replenishing supplies as necessary.
• Keep the pool area tidy by replenishing supplies, emptying trash, cleaning tables and doors, and checking spa water and bromine levels.
• Clean and organize the exercise room, wiping equipment, mirrors, and glass doors while ensuring trash is removed.
• Perform additional duties as assigned to support the housekeeping team.

Skills

Guest service mindset

Initiative

Problem solving

Training completion

Physical ability

Job description

White Lodging Services, Inc. is seeking a Houseperson to support the housekeeping team and ensure housekeeping staff have the resources they need daily. You will help maintain cleanliness in guest areas, back-of-house spaces, and public areas across the hotels in our portfolio.

The role emphasizes guest satisfaction, teamwork, and physical stamina, with comprehensive training and opportunities for growth in a premium hospitality environment.