Houseperson - Events (Banquet Set-Up)

Hyatt Regency; Cambridge (MD); On-site; USD 18,468 - 26,303; Full time

Benefits offered by this job

Competitive salary

Health benefits starting after 30 days

Free and discounted room nights

Meal credit for employees

401(k) matching

Job summary

A leading hospitality brand is seeking an Event Set-Up Houseperson in Cambridge, Maryland. This role involves timely setup, breakdown, and maintenance of event spaces, ensuring they meet guest expectations. Candidates should possess a strong desire to satisfy guests and be physically capable of lifting items and standing for extended periods. A flexible schedule is necessary, including evenings and weekends. Join a respected team and enjoy competitive pay and numerous benefits including health insurance, retirement support, and educational opportunities.

Qualifications

• Must work flexible hours including evenings, weekends, and holidays.
• Ability to lift up to 50 pounds and perform physical tasks.
• Valid driver's license required.

Responsibilities

• Set up meeting rooms according to event specifications.
• Transport materials to meeting rooms using proper equipment.
• Break down meeting setups and return items to storage.
• Maintain cleanliness of meeting rooms and ballrooms.
• Respond to guest service requests regarding room setup.

Skills

Desire to satisfy guest needs

Ability to work in a fast-paced environment

Job description

Overview

The Event Set-Up Houseperson is responsible for the timely and accurate set-up, breakdown, and maintenance of all meeting and event spaces in accordance with hotel standards and guest specifications. This role ensures a clean, organized, and welcoming environment for meetings, conferences, weddings, and other special events.

What You'll Do

• Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
• Transport staging, tables, chairs, dance floors, and other materials from storage to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage in a neat and organized fashion.
• Maintain an established cleaning schedule of meeting rooms and ballrooms, ensuring rooms are presentable at all times.
• Respond to guest requests for service changes in room setup.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Choose Hyatt

At Hyatt, your success matters. We offer:

• Competitive Salary: $16.25/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you’ll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR™ Accreditation, TripAdvisor’s Travelers’ Choice Award, and recognition as a 2024 Healthiest Maryland Business – Standout.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 50 pounds and bending, and reaching.
• Must have a valid driver's license.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.