Organization
Hyatt Regency San Francisco
Summary
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Hyatt Regency San Francisco is seeking a dependable, detail-oriented, and service-focused Banquet Houseperson to join our Banquets team. This position is responsible for supporting the successful setup, execution, refresh, and breakdown of meetings, conferences, weddings, social events, corporate functions, and other special events. The Banquet Houseperson plays an essential role behind the scenes in creating a seamless guest and client experience. The ideal candidate takes pride in the appearance and readiness of event spaces, works well as part of a team, and is comfortable working in a fast-paced hotel environment where timing, organization, and attention to detail are critical.
Key Responsibilities
- Set up banquet rooms, meeting rooms, ballrooms, and event spaces according to banquet event orders, diagrams, and hotel standards.
- Arrange and move tables, chairs, staging, dance floors, risers, platforms, buffet tables, service stations, and other banquet equipment as assigned.
- Set up meeting and event spaces with linens, water stations, supplies, and other required materials.
- Refresh meeting rooms and event spaces during breaks and between functions.
- Maintain cleanliness and presentation of banquet rooms, pre-function areas, service corridors, and designated back-of-house spaces.
- Assist banquet servers and banquet captains with event readiness and operational support.
- Deliver and retrieve banquet equipment, supplies, chairs, tables, linens, and other materials as needed.
- Assist with buffet, reception, plated meal, meeting break, and other event setups.
- Break down event spaces after functions and return equipment and supplies to designated storage locations.
- Ensure banquet equipment is handled safely, carefully, and according to hotel procedures.
- Communicate setup changes, event requirements, maintenance concerns, and guest requests to banquet leadership.
- Work closely with Banquets, Event Planning, Culinary, Stewarding, Housekeeping, Engineering, Audio Visual, and other hotel departments.
- Assist with large group arrivals, VIP events, weddings, conferences, and special functions as assigned.
- Maintain awareness of safety, cleanliness, traffic flow, and guest service needs throughout the event.
- Follow all hotel safety, sanitation, equipment handling, and service standards.
- Perform opening, closing, side work, and other banquet support duties as assigned.
This is an hourly position with a compensation of $35.01 per hour.
We Offer Excellent Benefits
- Free room nights, Discounted, and Friends & Family Room Rates
- Medical, Prescription, Dental, and Vision Insurance
- 401K with company match
- Paid Vacation, sick days, and holidays
- Tuition Reimbursement
- Free colleague meals during shift
- Employee Stock Purchase Plan
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more.
Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career?
Qualifications
- Previous banquet, hotel, catering, event setup, housekeeping, stewarding, warehouse, or hospitality experience preferred.
- Ability to read and follow banquet event orders, room diagrams, setup instructions, and verbal direction.
- Strong attention to detail and commitment to accurate event setups.
- Ability to work efficiently in a fast-paced, high-volume environment.
- Strong communication skills and ability to work effectively as part of a team.
- Dependable, punctual, professional, and service-oriented.
- Ability to adapt to changing event requirements and last-minute requests.
- Must be able to work a flexible schedule, including mornings, evenings, weekends, holidays, and event-based shifts.
Preferred Attributes
- Strong work ethic and positive attitude.
- Ability to anticipate operational needs and take initiative.
- Comfortable working with large event setups and frequent room turnovers.
- Strong organizational skills and attention to detail.
- Ability to remain calm and professional during high-volume events.
- Team-oriented approach with a commitment to supporting colleagues and delivering a successful event.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.