Houseperson: Clean, Stock & Deliver for Guests

Concord Hospitality Enterprises; Lititz (Lancaster County); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Life insurance

401k with Company Match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises is seeking a Houseperson to support housekeeping teams in a guest-centric environment at Concord managed hotels in Lititz, PA. You will strip and transport linens, deliver supplies, and help maintain a clean, safe, and guest-ready environment for every stay.

The role emphasizes teamwork, reliability, and the ability to adapt to dynamic hotel operations while maintaining brand standards and guest satisfaction.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and ability to maintain cleanliness standards.
• Ability to work independently and support team operations.
• Physical ability to lift, push, and move supplies and equipment throughout shift.
• Strong time-management and organizational skills.
• Basic communication skills with a guest-service mindset.
• Reliable, professional, and safety-focused.
• Must be able to work a flexible schedule, including weekends and holidays.
• Commitment to cleanliness, safety, and supporting an exceptional guest experience.

Responsibilities

• Clean and maintain public areas (lobby, hallways, restrooms, stairwells) to brand standards.
• Perform routine cleaning tasks (vacuuming, mopping, dusting, trash removal, and sanitizing).
• Transport clean linen to floors and collect soiled linen for laundry processing.
• Restock housekeeping closets, carts, and supplies throughout the shift.
• Deliver guest-requested items (rollaways, cribs, towels, amenities) promptly.
• Assist Room Attendants with heavy tasks (linen removal, furniture movement, setup needs).
• Monitor cleanliness and safety of assigned areas; report maintenance concerns.
• Support additional housekeeping or setup tasks as needed to meet operational needs.

Job description

Concord Hospitality Enterprises is seeking a Houseperson to support housekeeping teams in a guest-centric environment at Concord managed hotels in Lititz, PA. You will strip and transport linens, deliver supplies, and help maintain a clean, safe, and guest-ready environment for every stay.

The role emphasizes teamwork, reliability, and the ability to adapt to dynamic hotel operations while maintaining brand standards and guest satisfaction.