Houseperson Banquet

IHG Hotels & Resorts; Chicago (IL); On-site; USD 35,817 - 38,572; Full time

Job summary

IHG Hotels & Resorts in Chicago seeks a Banquet Set-Up Attendant to prepare function rooms with required equipment and services. You will deliver water, handle cleaning duties, and ensure spaces are ready for events, coordinating with other departments as needed.

The role requires a fast learner with ability to lift heavy loads and communicate in English. You will adhere to grooming policies and participate in safety training while supporting a guest‑focused service mindset.

Qualifications

• Must be able to read and speak English.
• Must be able to lift at least 100 lb.

Responsibilities

• Sets up function rooms with the necessary equipment according to the Banquet Event Orders.
• Provides ice water, glasses and refreshes as needed.
• Sweeps and vacuums function rooms, removing debris.
• Picks up and delivers all boxes and meeting materials.
• Delivers boxes to the business center for shipping out.
• Ensures rooms are clean and presentable when not in use.
• Maintains wastebaskets at registration desks and inside meeting rooms.
• Sets up meetings with pads, pencils, coasters, etc. as per BEO.
• Adheres to hotel’s grooming policy.
• Maintains a cooperative, professional working style with supervisors and fellow workers.
• Performs all tasks with utmost concern for safety for self and fellow workers.
• Responds to guest requests.
• Attends meetings and hotel training sessions as required by hotel management.
• Performs other duties, tasks and special projects as assigned.

Skills

Fast learner

English proficiency

Heavy lifting

Job description

Relationships

• Reports directly to the Banquet Floor Manager.
• Interacts and cooperates with other employees of the Food & Beverage department as required.
• Interacts with guests as appropriate.
• Interacts and cooperates with other departments as required.

Duties and Responsibilities

• Sets up function rooms with the necessary equipment according to the Banquet Event Orders.
• Provides ice water & glasses & refreshes as needed.
• Sweeps & vacuums function rooms, removing debris.
• Pick up & deliver all boxes & meeting materials.
• Delivers boxes to business center for shipping out.
• Ensures rooms are clean & presentable when not in use.
• Maintains wastebaskets at registration desks & inside meeting rooms.
• Sets up meetings with pads, pencils, coasters, etc. as per BEO.
• Adheres to Hotel’s grooming policy.
• Maintains a cooperative, professional working style with supervisors & fellow workers.
• Performs all tasks with utmost concern for safety for self & fellow workers.
• Complies with all guest requests.
• Attends meetings and hotel training sessions as required by hotel management.
• Performs other duties, tasks and special projects as assigned.

Needed Skills

• Fast learner, ability to read & speak English, ability to lift at least 100 lb.

Salary

Salary range for this role is $26.45 to $28.65 per hour.

EEO Statement

• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.