Houseperson

Ameristar Casino Resort Spa St. Charles; Williamsburg (VA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

401(k) with company match

Job summary

Westgate Resorts is seeking a Houseperson to support the housekeeping team by maintaining cleanliness in guest and public areas, managing linen and trash logistics, and ensuring closets and supplies are well-organized.

You will assist with room preparation, handle delivery/removal of items like cribs and highchairs, and contribute to guest experiences by keeping the property clean, safe, and welcoming. The role reflects Westgate's values of Passion, Integrity, and Work Ethic.

Qualifications

• High school diploma or GED required.
• Regularly lift and/or move up to 50 pounds.
• Must be able to work weekends and holidays as needed.
• Background screen, drug test, and eligibility to work in the United States required.

Responsibilities

• Assist housekeepers with stripping units of soiled linen and trash.
• Support cleaning of guest units and public areas.
• Deliver linens and organize housekeeping storage and closets.
• Handle delivery and removal of items like cribs and highchairs.
• Respond to guest and owner requests professionally and promptly.
• Represent Westgate Resorts with professionalism and promote company values.

Education

High school diploma or GED

Job description

Job Description

What You'll Do as a Houseperson:

As a Houseperson at Westgate Resorts you plays a critical role in supporting the housekeeping team by maintaining cleanliness in guest and public areas, managing linen and trash logistics, and ensuring that housekeeping closets and supplies are well-organized. This position assists housekeepers with room preparation, handles the delivery and removal of items such as cribs and highchairs, and contributes to the overall guest experience by keeping the property clean, safe, and welcoming. You will demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

• Assist housekeepers with stripping units of soiled linen and trash.
• Support cleaning of guest units, including pet cleans and deep cleans.
• Clean walkways, stairways, corridors, elevators, guest laundry rooms, and front entrances.
• Deliver linen bags/buckets to checkout unit doors and pick up soiled linens for processing.
• Rotate laundry bins and maintain the cleanliness of laundry chute closets.
• Remove and place cribs, highchairs, and other equipment in designated pickup areas.
• Collect and dispose of trash from guest units, public areas, and outdoor enclosures.
• Maintain housekeeping, storage, and linen closets neat, clean, and stocked.
• Deliver and organize linens in building closets.
• Ensure empty buckets and supplies are placed in designated areas.
• Use all equipment and supplies properly and safely.
• Secure and return all issued keys and maintain orderly carts and equipment.
• Report damaged items, lost & found, and safety concerns promptly.
• Respond to guest and owner requests professionally and promptly.
• Assist with training new team members and support other departments as needed.
• Represent Westgate Resorts with professionalism and promote company values.
• Perform other duties as assigned.

Qualifications:

Qualifications

What You'll Bring:

• High school diploma or general education degree GED.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.