Houseperson

Hacienda Del Sol; Tucson, Northern (AZ, KY); Hybrid; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Employee resort discounts

401(k) retirement plan (eligible after

a collaborative team environment

Job summary

Hacienda Del Sol Guest Ranch Resort in Tucson, AZ is seeking a friendly Houseperson to support Room Attendants, maintain guest rooms and public areas, respond to guest requests, and uphold the resort's high standards of cleanliness and hospitality.

The role offers an hourly wage plus service charges, medical/dental/life insurance, employee discounts, a 401(k) plan after one year, and a collaborative team environment within a historic luxury property.

Qualifications

• Must be able to operate a cart safely.
• Ability to understand and follow written and verbal instructions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to work independently.

Responsibilities

• Cleans walls, windows and sliding doors as assigned.
• Dusts and polishes furniture and metal work.
• Stock housekeeping closets of clean linen and room amenities.
• Respond to guest requests with a friendly attitude within 15 minutes.
• Assist room attendants with tasks as needed.

Skills

Cart safety

Follow instructions

Independence

Communication

Job description

Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with exceptional service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals.

Summary:

Join our Housekeeping team and help create a clean, comfortable, and welcoming experience for every guest. As a Houseperson, you'll play an essential role in supporting our Room Attendants, maintaining guest rooms and public areas, responding to guest requests, and ensuring our resort meets the highest standards of cleanliness and hospitality.

Compensation & Benefits:

In addition to an hourly wage, House Attendants receive additional service charges as part of their compensation.

We also offer:

• Medical, dental, and life insurance
• Employee resort discounts
• 401(k) retirement plan (eligible after one year of employment)
• A supportive team environment with opportunities to learn and grow

Duties and Responsibilities:

• Cleans walls, windows and sliding doors as assigned
• Dusts and polishes furniture and metal work
• Strips all soiled linen and trash from guest rooms and closets for laundry
Maintains cleanliness of housekeeping golf cart
• Removes trash from closets and guest rooms
• Remove trash and linen from all public areas
• Stock housekeeping closets of clean linen and room amenities
• Help maintain cleanliness of all public areas and keep everything set to standards
• Remove soiled linens from pools and replenish all towels as needed
• Assist room attendants with flipping mattresses, moving furniture, and any other tasksthey may need assistance with
• Report lost and found items, room damage, pets, or other maintenance issues to Supervisor or Managers on duty
• Respond to guest requests and dispatch requests with a friendly attitude and in a 15-minute window
• Take up any tasks assigned by the supervisors as and when needed
• Ensure that all incoming guest requests are met before arrival time

Qualifications, Skills and Abilities:

• Must be able to operate a cart safely.
• Ability to understand and carry out written and verbal instructions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must be able to work independently.

EEOC Statement

Hacienda Del Sol Resort is committed to equal opportunity in employment and to creating a welcoming and diverse environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, genetic information or any other characteristic protected by law.