Houseperson

Ventana Canyon Alliance Llc; Tucson (AZ); On-site; USD 18,000 - 22,000; Full time

Job summary

Ventana Canyon Golf & Racquet Club in Tucson, AZ is seeking a Houseperson to uphold high cleanliness standards and deliver courteous guest service. You will strip linens, clean rooms, corridors, and public areas, and assist with heavy cleaning as needed.

The role requires teamwork, reliability, ability to multitask, and following safety and dress code policies. Prior housekeeping experience is preferred; high school diploma a plus; ability to stand long hours and lift 25–50 pounds.

Qualifications

• Six months’ housekeeping experience or training preferred.
• Prior housekeeping/hotel experience preferred.
• High school diploma or equivalent a plus.
• Knowledge of cleaning products and equipment.

Responsibilities

• Strip and launder linens from guest rooms.
• Clean rugs, carpets, and upholstery with vacuum and shampoo machine.
• Sweep, mop, wax, and polish floors.
• Wash walls/ceilings, move furniture, and turn mattresses.
• Empty trash and maintain housekeeping carts.
• Assist room attendants and stock guest amenities.
• Provide courteous guest service and communicate professionally.
• Follow uniform and dress code policies.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Listening skills

Team player

Education

High school diploma

Tools

Vacuum cleaner

Carpet shampoo machine

Mop and broom

Cleaning products/equipment

Job description

SUMMARYThe Houseperson will deliver an uncompromising quality of service and maintain the highest standards of cleanliness to the Ventana Canyon Golf & Racquet Club members and guests through a coordinated teamwork approach. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to multitask.Duties/Responsibilities:Stripping all dirty linens, towels and terry out of guest rooms.Cleans rugs, carpets, and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine.Sweeps, mops, scrubs, waxes, and polishes the floor.Wash the walls and ceiling, move furniture, and turn mattress.Empty trash cans and dispose of trash.Collect soiled linen for laundering.Received linen supplies from floor shoots.Maintains housekeeping carts.Perform duties of room attendant when necessary.Sort linen, stock room attendant closets.Refill the par stock of guest amenities and supplies on each floor pantry.Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.Clean all public areas in the prescribed manner while following department standard operating procedures.Remove soiled linen and trash from the poolside and other service areas and take them to appropriate locations in the prescribed manner.Assist room attendants with placing boards, roll-ways beds, extra beds, etc.Report missing/found articles, damage, or merchandise problems to the housekeeping supervisors.Perform light cleaning and heavy cleaning including but not limited to vacuuming, sweeping, floor cleaning, cleaning light fixtures, washing and drying towels and rags, emptying trash cans and ashtrays.Provide courteous guest service.Interact and communicate with guests and fellow employees in a courteous and professional manner.Maintains flexibility to take on new and different tasks as directed by the Department Manager.Report on working in the required uniform and adherence with the Dress Code Policy.Education/Experience:Six months’ housekeeping experience or training preferred.Prior housekeeping/ hotel experience preferred.High school diploma or equivalent a plus.Knowledge of cleaning products and equipmentShampoo and floor cleaning a plus.Skills/Abilities:Possess good verbal, written, and listening skills.Able to work independently and as part of a team.Able to work in a fast-paced environment.Required to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence.Self-directed, energetic, and efficient.Must be at least 18 years of age.Able to pass a background check.Physical Requirements:Able to stand and walk on their feet for 95% of the shift.Able to reach, bend, twist, stoop, squat, and stretch to fulfill tasks as required.Must be able to climb stairs with vacuum cleaner.Able to push and pull carts and other equipment.Regularly lifts 25 pounds and occasionally lifts 50 pounds.Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time.