Houseperson

Drury Hotels Company, LLC; Santa Fe (NM); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Paid time off

Hotel discounts

Free room nights

401(k) company match

Job summary

Drury Plaza Hotel in Santa Fe, NM is seeking a Hotel Housekeeper to maintain clean public areas and support guest needs. You will assist in multiple hotel departments to ensure a spotless environment and a positive guest experience.

The role emphasizes a +1 Service Attitude, flexible scheduling, and teamwork within a family-owned hotel system with opportunities for growth and internal promotions.

Qualifications

• Requires ability to follow verbal and written directions.
• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
• Requires ability to work without direct supervision.

Responsibilities

• Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards.
• Assists guests whenever possible by providing information as requested.
• Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance.
• Stocks public areas with supplies and sets up meeting rooms for events.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

Job description

Property Location: Drury Plaza Hotel - 828 Paseo de Peralta , Santa Fe, New Mexico 87501

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES:

• Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards.
• Assists guests whenever possible by providing information as requested.
• Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance.
• Stocks public areas with supplies and sets up meeting rooms for events.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

• Requires ability to follow verbal and written directions.
• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
• Requires ability to work without direct supervision.

Rise. Shine. Work Happy. Hiring Immediately!

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together - across 150 hotels in 30 states to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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