Houseperson

Hospitality America; Rogers (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Houseperson to ensure the highest standards of cleanliness and presentation in a vibrant hotel environment. This role is crucial for creating exceptional guest experiences, where you will maintain common areas, assist housekeeping, and engage with guests in a friendly manner. Join a team that values fun, teamwork, and personal growth while enjoying competitive compensation and excellent training opportunities. If you take pride in your work and enjoy a dynamic atmosphere, this position is perfect for you!

Benefits

Medical, Dental, and Vision Coverage

Paid Holidays and Vacation Time

401k Retirement Plan

Top Notch Training and Growth Opportunities

Exciting and Fun Work Environment

Qualifications

• Experience in a hotel environment preferred.
• Ability to work independently and maintain timelines.
• Strong attention to cleanliness and detail.

Responsibilities

• Maintain cleanliness in common areas and corridors.
• Assist housekeeping with guest requests and supplies.
• Prepare meeting rooms and manage trash disposal.

Skills

Attention to Detail

Customer Service

Cleaning and Maintenance

Education

High School Diploma or Equivalent

Job description

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Hotel Avail, A Tapestry Collection by Hilton Rogers is seeking a fun, detail-oriented, dedicated individual to join our team as a Houseperson. You will play a critical role in maintaining the highest standards of cleanliness and presentation in our common areas and corridors, creating exceptional guest experiences while enjoying a competitive salary in a fun, team-oriented environment. If you take pride in ensuring a clean and inviting atmosphere for guests, we would love to hear from you!

About Us

Hotel Avail is a brand-new elevated lifestyle hotel, designed to blend business and pleasure, offering upscale amenities and efficiencies at every touchpoint, allowing guests to tailor their stay to create the experience they want. Situated in the heart of Pinnacle Hills, Hotel Avail offers easy access to top attractions, just steps from the convention center, Walmart Arkansas Music Pavilion, and Topgolf. Located by convenient shopping at the nearby Promenade and bike access to the Razorback Greenway. Adventure begins at Hotel Avail—where endless possibilities await.

Company Values

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.

• PASSIONATE – Passionate with the spirit to serve.
• EXCELLENCE – Committed to excellence that inspires results.
• ADAPTABLE – Adjust, adapt, and overcome.
• COMMUNITY – Creators of a collaborative community invested in growth.
• HUMBLE – Humble, trustworthy, and transparent.

They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.

What You’ll Do

• Maintain Cleanliness and Presentation: Ensure the highest standards of cleanliness and aesthetics in common areas, including corridors, lobbies, and public spaces, by performing regular cleaning, vacuuming, dusting, and maintaining the overall appearance.
• Support Housekeeping Operations: Assist the housekeeping team in promptly responding to guest requests for additional supplies, ensuring a well-stocked and organized inventory of items like towels, linens, and amenities.
• Set Up and Break Down: Prepare meeting rooms, event spaces, and public areas for various functions, including arranging furniture, setting up equipment, and swiftly restoring spaces to their original layout post-events.
• Trash and Waste Management: Collect and dispose of trash, maintaining cleanliness in common areas, and ensuring proper disposal in designated areas following established procedures.
• Maintenance Support: Identify and report any maintenance issues or repair needs in common areas to the appropriate department, assisting with minor maintenance tasks when necessary.
• Customer Service: Engage courteously with guests, offering assistance or information when required, and ensuring their needs are met in a friendly and professional manner.

Why Hotel Avail, A Tapestry Collection By Hilton Rogers

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career!
• Medical, Dental, and Vision coverage.
• Paid holidays and vacation time.
• 401k Retirement Plan.

Skills Education And Experience

• Experience in a Houseperson or Room Attendant role in a hotel or similar environment preferred.
• Must have attention to detail with the ability to be thorough in your work.
• Must be able to work independently while maintaining timelines.

Physical Demands

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

Affirmative Action/Eeo Statement

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.