Houseperson

Hyatt; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) program with company match

Tuition assistance

Discounted room rates

Training and development opportunities

Job summary

A leading hotel management group is hiring a Houseperson in Raleigh, North Carolina, to assist in housekeeping. This role focuses on maintaining cleanliness and order in public spaces while supporting housekeeping staff. Ideal candidates will have prior experience in hospitality, excellent attention to detail, and the ability to work both independently and as part of a team. The position offers competitive wages, various insurance options, and growth opportunities in a diverse and inclusive environment.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to safety, sanitation, and guest service standards.

Responsibilities

• Make rounds through the halls each shift to ensure public areas are clean.
• Coordinate with housekeeping staff for heavy lifting and priority requests.
• Report missing articles and signs of damage.
• Provide attentive service to guests.

Skills

Housekeeping or hospitality experience

Attention to detail

Organizational skills

Ability to work independently

Physical ability for cleaning tasks

Flexibility for varied shifts

Commitment to safety and sanitation

Job description

We are hiring a Houseperson to assist in our Housekeeping Department! As a Houseperson at Concord Hospitality, you will play a key role in maintaining the cleanliness and order of our hotel’s public spaces while supporting the housekeeping team with essential tasks. Your attentiveness, reliability, and guest‑focused approach will help ensure a welcoming environment for all.

Responsibilities

• Make rounds through the halls each shift to ensure public areas are clean and tidy, removing or replacing anything out of order.
• Coordinate with housekeeping staff to assist with heavy lifting and priority requests.
• Report missing or found articles and any signs of damage or needed repair.
• Provide attentive service to guests, answering questions and securing additional help when needed.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to safety, sanitation, and guest service standards.

Benefits (Full‑Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long‑term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord‑managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work‑life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer: “We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.