Houseperson

Hyatt; Cleveland (OH); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

401(k) program with company match

Tuition assistance

Discounted room rates

Job summary

A prominent hospitality company is seeking a Houseperson in Cleveland, Ohio, to assist the housekeeping department. In this role, you will ensure public areas are clean and tidy while supporting the housekeeping team. Previous experience in housekeeping or hospitality is preferred. Ideal candidates will possess strong attention to detail and organizational skills, and be able to perform physical tasks. The position offers competitive wages and various benefits for full-time associates, including medical insurance and 401(k) matching.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Physical ability to perform cleaning tasks.

Responsibilities

• Ensure public areas are clean and tidy.
• Assist with heavy lifting and requests.
• Provide attentive service to guests.

Skills

Attention to detail

Organizational skills

Housekeeping experience

Ability to work independently

Teamwork

Job description

We are hiring a Houseperson to assist in our Housekeeping Department! As a Houseperson at Concord Hospitality, you will play a key role in maintaining the cleanliness and order of our hotel’s public spaces while supporting the housekeeping team with essential tasks. Your attentiveness, reliability, and guest‑focused approach will help ensure a welcoming environment for all.

Responsibilities

• Make rounds through the halls each shift to ensure public areas are clean and tidy, removing or replacing anything out of order.
• Coordinate with housekeeping staff to assist with heavy lifting and priority requests.
• Report missing or found articles and any signs of damage or needed repair.
• Provide attentive service to guests, answering questions and securing additional help when needed.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to safety, sanitation, and guest service standards.

Benefits (Full‑Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long‑term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord‑managed hotels
• Training, development, and career advancement opportunities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.