Houseperson

Drury Hotels; Pigeon Forge (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Hotel discounts

Free room nights

Career growth

Health benefits

401(k)

Awards

Job summary

Drury Plaza Hotel in Pigeon Forge, Tennessee is hiring for a housekeeping role. You will perform a variety of cleaning tasks to maintain spotless public areas and guest spaces, while assisting guests with inquiries with a friendly, professional attitude.

Join a team that values work-life balance, growth opportunities, and a strong benefits package including health coverage and a 401(k). This on-site position offers competitive compensation and bonus potential.

Qualifications

• Ability to follow verbal and written directions.
• Knowledge of cleaning procedures and supplies.
• Ability to work without direct supervision.

Responsibilities

• Perform housekeeping in public areas and guest spaces to maintain high cleanliness standards.
• Assist guests with information and requests to ensure a positive experience.
• Stock and organize supplies; set up meeting rooms and events as needed.

Skills

Guest service

Attention to detail

Teamwork

Tools

Cleaning equipment

Job description

Property Location:

Drury Plaza Hotel - 140 Jake Thomas Road , Pigeon Forge, Tennessee 37863

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)

• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights

• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• Retirement - Company-matched 401(k)

• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES:

Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. Assists guests whenever possible by providing information as requested. Assists in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms and maintenance. Stocks public areas with supplies and sets up meeting rooms for events.

Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision.

Rise. Shine. Work Happy.

Hiring Immediately!