Houseperson

ROYAL LIVING MEMPHIS LLC; Memphis (TN); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

ROYAL LIVING MEMPHIS LLC is seeking a Hotel Houseperson to maintain cleanliness and presentation of public areas and guest spaces. You will support the housekeeping department by ensuring a clean, safe, comfortable, and welcoming environment for guests and team members.

Key duties include cleaning lobbies and restrooms, delivering supplies to room attendants, and assisting with deep cleaning and setup for meetings.

Qualifikationen

• High school diploma or equivalent preferred.
• Experience in hotel or housekeeping preferred but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to work flexible schedules, including weekends and holidays.

Aufgaben

• Clean and maintain hotel public areas, including lobbies, hallways, elevators, stairwells, and restrooms.
• Assist housekeeping room attendants with delivering linens, towels, amenities, and other supplies.
• Remove trash and maintain cleanliness throughout assigned areas.
• Stock housekeeping closets and maintain adequate supplies.
• Assist with moving furniture, setting up meeting spaces, and completing special cleaning projects.
• Respond promptly to housekeeping requests from guests and hotel team members.
• Maintain floors by vacuuming, sweeping, mopping, and spot-cleaning as needed.
• Report maintenance issues, safety hazards, and damaged property to the appropriate department.
• Follow hotel cleanliness, safety, and sanitation standards.
• Assist with deep cleaning and preventive maintenance projects as assigned.
• Provide friendly, professional service while maintaining a positive attitude.
• Perform other duties as assigned by the Housekeeping Supervisor or Manager.

Kenntnisse

Attention to detail

Customer service

Communication

Teamwork

Time management

Flexibility

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Hotel Houseperson – Job Description

Position Summary

The Hotel Houseperson is responsible for maintaining the cleanliness, appearance, and overall presentation of hotel public areas and guest spaces. This position supports the housekeeping department by ensuring that guests and team members enjoy a clean, safe, comfortable, and welcoming environment.

Essential Duties and Responsibilities

• Clean and maintain hotel public areas, including lobbies, hallways, elevators, stairwells, and restrooms.
• Assist housekeeping room attendants with delivering linens, towels, amenities, and other supplies.
• Remove trash and maintain cleanliness throughout assigned areas.
• Stock housekeeping closets and maintain adequate supplies.
• Assist with moving furniture, setting up meeting spaces, and completing special cleaning projects.
• Respond promptly to housekeeping requests from guests and hotel team members.
• Maintain floors by vacuuming, sweeping, mopping, and spot-cleaning as needed.
• Report maintenance issues, safety hazards, and damaged property to the appropriate department.
• Follow hotel cleanliness, safety, and sanitation standards.
• Assist with deep cleaning and preventive maintenance projects as assigned.
• Provide friendly, professional service while maintaining a positive attitude.
• Perform other duties as assigned by the Housekeeping Supervisor or Manager.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• Previous hotel or housekeeping experience preferred but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to follow instructions and complete tasks in a timely manner.
• Excellent customer service and communication skills.
• Ability to work flexible schedules, including weekends and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to bend, stoop, kneel, reach, and climb stairs as needed.
• Ability to operate cleaning equipment and housekeeping tools.
• Ability to work in a fast-paced hotel environment.

Performance Expectations

The Hotel Houseperson is expected to:

• Maintain consistently clean and presentable hotel areas.
• Complete assigned tasks efficiently and accurately.
• Support room attendants and the housekeeping team.
• Respond quickly to guest and departmental requests.
• Demonstrate professionalism, reliability, teamwork, and accountability.
• Follow all hotel policies, procedures, and brand standards.