Houseperson

Aquarius and Edgewater Casino Resort; Laughlin (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Edgewater Gaming, LLC in Laughlin, NV is seeking a dedicated Houseperson to maintain clean, welcoming guest rooms and public areas. You respond promptly to requests, deliver amenities, and help ensure an exceptional guest experience through attention to detail and a service-first mindset.

The role involves housekeeping tasks, teamwork, and adherence to safety and internal controls in a fast-paced hospitality and gaming environment.

Qualifications

• 3+ months of experience in a similar role or transferable skills in a related environment.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Bilingual abilities preferred.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Empty Guest Room Attendant carts throughout the shift and assist with removal of trash and soiled linen.
• Clean public and back-of-house areas, including floors, stairwells, elevators, walls, mirrors, and fixtures.
• Deliver and retrieve guest items such as rollaway beds, cribs, refrigerators, coffee pots, and requested toiletries.
• Restock and maintain locker rooms, supply closets, and deliver cleaning products and equipment to Guest Room Attendants.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Communication

Bilingual abilities preferred

Education

High School Diploma or equivalent

Job description

At Edgewater Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:Summary:As a Houseperson, you are essential to creating a clean, comfortable, and welcoming environment for every guest. You respond promptly to requests by delivering amenities and special items, helping ensure an exceptional guest experience. Your attention to detail and service-first mindset help keep daily operations running smoothly and guests coming back.Job Description:Essential Functions and ResponsibilitiesProvide timely and courteous guest service consistent with the company's guest service cultureEmpty Guest Room Attendant carts throughout the shift and assist with removal of trash and soiled linenClean public and back-of-house areas, including floors, stairwells, elevators, walls, mirrors, and fixturesDeliver and retrieve guest items such as rollaway beds, cribs, refrigerators, coffee pots, and requested toiletriesRestock and maintain locker rooms, supply closets, and deliver cleaning products and equipment to Guest Room AttendantsEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standardsPerform other duties as assignedQualifications3+ months of experience in a similar role or transferable skills in a related environmentAbility to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamBilingual abilities preferredCommitted to fostering a respectful, inclusive, and safety-conscious work environmentRequirementsAt least 18 years of ageHigh School Diploma or equivalent requiredEnglish, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsNonePhysical RequirementsRegularly push/pull up to 70lbsRegularly lift and/or carry up to 50lbs at floor, knee, waist, and chest levelsRegularly squat, kneel, reach, bend, twistConstantly standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityAbility to ascend and descend stairsWork Environment Potential ConditionsIndoorOutdoorSmokyNoisyExtreme hot cold temperaturesSlippery surfacesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.