Houseperson

SYNCHRONARCHITECTS

Knoxville (TN)

On-site

USD 1,515,000 - 2,480,000

Full time

9 days ago

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Benefits offered by this job

Paid Time Off

Health benefits

401(k) plan

Employee Assistance Program

Stay Discounts

Life Insurance

Disability coverage

Vacation and holidays

Flexible Spending Account

Job summary

Vision Hospitality Group is hiring a Houseperson for rotating shifts to clean and maintain the hotel’s lobby, guest areas, and back–of–house spaces. The role requires teamwork, reliability, and a commitment to service excellence.

Candidates should be prepared for flexible hours, including nights, weekends, and holidays, and to support hotel operations with a proactive mindset and safety awareness.

Qualifications

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds
Has the highest degree of integrity and is humble, living by the Golden Rule
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds
Able to work for 8 hours in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be comfortable using a step stool or ladder
Must be able to use/lift arms for up to 8 hours
Must be able to work in extreme conditions such as heat, cold and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write

Responsibilities

Clean and maintain the lobby, restrooms, banquet rooms, game room, elevators, hallways, entries, crossovers, stairwells, bar, cart rooms, guest and laundry areas.
Roll up sleeves and assist teams as needed, living ONE TEAM. ONE VISION.
Provide innovative ways that align with our mission to be the best hotel company in America.
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed company goals and three metrics: training, SOP adherence, service delivery.
Deliver personalized, friendly service to every guest and associate.
Clean designated areas including restrooms, public areas, offices and banquet/meeting rooms.
Follow daily cleaning schedules and report maintenance deficiencies.
Stock and maintain supply rooms and assist in deep cleaning tasks.
Assist in cleaning guest rooms as needed.

Skills

confidentiality awareness

safety and security

fire alarm knowledge

scheduled shifts

communication skills

flexible scheduling

organization

cleanliness

diverse cultures

integrity and humility

dedication and service

physical endurance

vision and hearing

step stool/ladder use

lifting capacity

English proficiency

writing ability

Job description

Houseperson (Full or Part Time - Rotating Shifts)

Our Culture:

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

A houseperson will be responsible for cleaning and maintaining the commercial and common areas of the hotel; such as the lobby, lobby restrooms, banquet rooms, game room, elevators, hallways, entries, crossovers, stairwells, bar, cart rooms, guest and laundry area. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The job is simple:

Focus on ways to promote and engage in internal growth programs.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Follow a daily schedule of cleaning all areas
Greet guests in a friendly manner
Deliver items to guest rooms when requested
Report maintenance deficiencies
Stock and maintain supply rooms, as needed
Perform deep cleaning tasks and special projects as needed
Assist in cleaning guest rooms, as needed

Necessary Skills:

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds
Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds
Able to work for 8 hours in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be comfortable using a step stool or ladder
Must be able to use/lift arms for up to 8 hours
Must be able to work in extreme conditions such as heat, cold and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Vision Hospitality Group LLC, offers the following benefits: