Houseperson

Omni Hotels & Resorts; Irving (TX); In loco; USD 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

Omni Hotels & Resorts in Irving, Texas seeks a Housekeeping Houseperson to support the Housekeeping team, including room attendants, seamstresses, and turndown attendants, by assisting with guest and associate requests and ensuring quality service.

You will participate in daily meetings, communicate effectively with Front Desk and Engineering, maintain clean and organized work areas, manage supplies, and complete assigned daily, weekly, monthly, and quarterly projects to ensure guest rooms and

Competenze

• Fluent English reading, writing and communication.
• Willingness to work varied shifts including weekends/holidays.
• Prior coordinating or phone-answering experience preferred.
• Able to lift 20–25 lbs intermittently, up to 50 lbs occasionally.
• Able to stand, bend and perform repetitive movements for long periods.
• Able to push/pull a housekeeping cart.

Mansioni

• Attend daily Housekeeping meetings/huddle.
• Communicate with all departments.
• Respond to guest and department requests by phone.
• Coordinate with Front Desk and Engineering for updates.
• Maintain cleanliness and organization in all areas.
• Assist other housekeeping associates as needed.
• Transport soiled linen and waste from rooms to disposal.
• Report maintenance issues and schedule special cleaning as assigned.
• Deliver guest amenities and special requests to rooms.
• Complete daily, weekly, monthly, and quarterly projects.
• Clean stairwells, elevators, and hallways free of debris.
• Maintain supply storeroom by organizing and restocking supplies.

Conoscenze

Fluent English

Phone coordination

Descrizione del lavoro

Position: Housekeeping Houseperson

Department: Housekeeping

Purpose: Work closely with Housekeeping associates, including but not limited to room attendants, seamstresses, and turndown attendants, each day and answering guest and associate calls and producing satisfactory results in response to the needs of both property and guests.

Reports To: Director of Housekeeping

Essential Functions:

• Participate in Housekeeping Department meetings/huddle daily.
• Communicate effectively with all departments.
• Respond to all phone calls/requests on behalf of guests and other departments.
• Maintain clear and efficient communication with the Front Desk and Engineering.
• Maintain cleanliness and organization in all working areas.
• Work closely with other housekeeping associates, helping as needed.
• Retrieve soiled linen and garbage from Guest Rooms and Room Attendants' carts and/or storage closets to dispose of through the linen chute or dumpsters.
• Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e., carpet cleaning or repainting areas)
• Deliver guest amenities or special requests to guest rooms (i.e., rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste)
• Complete daily, weekly, monthly, and quarterly projects as assigned by Housekeeping Managers/Supervisors
• Clean stairwells, elevators, and hallways free from debris and room service trays
• Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restocking of floors

Qualifications:

• Must be able to read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Previous experience as a coordinator and/or answering phones strongly preferred.
• Ability to stand, bend, and do repetitive movements for long periods of time.
• Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.
• Ability to push and pull a housekeeping supply cart.