Houseperson

ZMC Hotels; Fort Wayne (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off

401(k)

Employee discounts

Bonus opportunities

Referral bonus

PayActiv wage access

Job summary

ZMC Hotels is seeking a diligent Houseperson to help keep our hotel clean, organized, and stocked. You will stock carts, manage laundry, and maintain room and public-area cleanliness, both inside and outside the hotel.

Responsibilities include replenishing supplies, delivering items to rooms, and collaborating with teammates to ensure a high-quality guest experience. The role requires the ability to lift up to 30 pounds and stand for long periods.

Qualifications

• Must be highly organized and able to multitask in a fast-paced hotel environment.
• Excellent guest service skills and a customer-oriented attitude.
• Strong attention to detail and quality of service.
• Effective communication with guests, management, and co-workers.
• Ability to stand for long periods and lift up to 30 pounds.

Responsibilities

• Replenishes toiletries, soap, lotion, and paper products.
• Delivers items to guest rooms and responds to guest requests promptly.
• Reports and handles lost & found items with the appropriate department.
• Works with the team to ensure a great hotel stay experience for guests.

Skills

Highly organized

Guest service skills

Attention to detail

Communication skills

Lift up to 30 pounds

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Benefits

• Free uniforms
• Paid time off
• Dental insurance
• Employee discounts

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

We are looking for a busy bee to keep the hotel running at tip top shape. The Houseperson will be in charge of keeping the hotel clean and stocked. Each day will be different and require different job responsibilities such as stocking housekeeping carts, collecting and running laundry, and the hotel cleanliness inside and outside. Cleaning may be sweeping, vacuuming, or wiping glass windows/doors. Must be able to lift and caring up to 30 pounds.

Responsibilities

• Replenishes toiletries, soap, lotion, paper products
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
• Report and deliver lost & found items to the appropriate office/ department.
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.

Qualifications

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service Skills
• Must have attention to detail and be customer service oriented.
• Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks

• Medical, Dental, Paid time off, 401(k) for full-time employees
• All employees get discounts on hotel’s outside of their hotel they work in
• Opportunities for bonuses
• $250 referral bonus for you and a referred associate
• PayActiv: access to your already earned wages before payday