Houseperson

Hyatt Hotels Corporation; Cleveland (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans insurance

Life insurance with Short Term andLong

401k with Company Match

Tuition assistance

Discounted room rates

Training & development and career

Job summary

Hyatt Hotels Corporation in Cleveland, OH is hiring a Houseperson for the PM shift to support hotel operations by cleaning and maintaining public areas, transporting linens, and assisting housekeeping staff.

The role emphasizes safety, guest service, and timely task completion, with duties ranging from lobby to restrooms cleaning, restocking supplies, and responding to guest requests.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and ability to maintain cleanliness standards.
• Ability to work independently and support team operations.
• Physical ability to lift, push, and move supplies and equipment throughout shift.
• Strong time-management and organizational skills.
• Basic communication skills with a guest-service mindset.
• Reliable, professional, and safety-focused.
• Must be able to work a flexible schedule, including weekends and holidays.
• Commitment to cleanliness, safety, and supporting an exceptional guest experience.

Responsibilities

• Clean and maintain public areas (lobby, hallways, restrooms, stairwells) to brand standards.
• Perform routine cleaning tasks (vacuuming, mopping, dusting, trash removal, and sanitizing).
• Transport clean linen to floors and collect soiled linen for laundry processing.
• Restock housekeeping closets, carts, and supplies throughout the shift.
• Deliver guest-requested items (rollaways, cribs, towels, amenities) promptly.
• Assist Room Attendants with heavy tasks (linen removal, furniture movement, setup needs).
• Monitor cleanliness and safety of assigned areas; report maintenance concerns.
• Support additional housekeeping or setup tasks as needed to meet operational needs.

Skills

Housekeeping experience

Attention to detail

Independence

Physical stamina

Time management

Guest-service mindset

Reliability

Flexibility schedule

Safety-focused

Job description

Close Inclusive Collection Job Postings Notification

US - OH - Cleveland

Posted: Oct 15, 2026

Description

We are hiring a Houseperson for PM Shift!

As a Houseperson, you play an essential role behind the scenes—supporting the team by stripping and transporting linens, delivering supplies, and helping maintain a clean, safe, and guest-ready environment for every stay.

Responsibilities:

• Clean and maintain public areas (lobby, hallways, restrooms, stairwells) to brand standards.
• Perform routine cleaning tasks (vacuuming, mopping, dusting, trash removal, and sanitizing).
• Transport clean linen to floors and collect soiled linen for laundry processing.
• Restock housekeeping closets, carts, and supplies throughout the shift.
• Deliver guest-requested items (rollaways, cribs, towels, amenities) promptly.
• Assist Room Attendants with heavy tasks (linen removal, furniture movement, setup needs).
• Monitor cleanliness and safety of assigned areas; report maintenance concerns.
• Support additional housekeeping or setup tasks as needed to meet operational needs.

Qualifications:

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and ability to maintain cleanliness standards.
• Ability to work independently and support team operations.
• Physical ability to lift, push, and move supplies and equipment throughout shift.
• Strong time-management and organizational skills.
• Basic communication skills with a guest-service mindset.
• Reliable, professional, and safety-focused.
• Must be able to work a flexible schedule, including weekends and holidays.
• Commitment to cleanliness, safety, and supporting an exceptional guest experience.

Benefits (Full Time Associates only)

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• Competitive wages
• Medical/Dental/Vision plans insurance
• Life insurance with Short Term and Long-Term disability options
• 401k with Company Match
• Tuition assistance
• Discounted room rates at Concord managed hotels
• Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

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